Mount Lungta Boutique Hotel & Spa

The room I was given needed a fair bit of attention from the cleanliness of the bathroom,filling in the toilet roll and tissues Restaurant was ok but the food needed more variation.However the staff at the restaurant were very nice and helpful. Although it says there is a spa they mean it only offered massages. I feel Expedia could have done a better job with verifying all that is claimed in the description.I think it should be only a Two star rating.

It was great stay. Staff was very friendly helpful room are clean

Rooms were clean. Food was good.

1. We requested and followed up several time to provide Room Heaters. However, they told all the heaters have gone for repairs. 2. Requested for Room Slippers. They were out of Stock. 3. Received complementary Dental Kits after Several follow ups. 3. The Drinking water bottle caps were rusted and had fungus. Even after complaining the replaced caps were of same condition. 4. Less varieties in their breakfast menu.

The ambience.

Check in time was too long !!

Hotel has no installed heating.