Aurika, Mumbai International Airport

Nice, clean, new hotel, great for business travelers. We were there as a family and was a little too busy and noisy for us, but the staff provided excellent service, the restaurants on property were very good, and the pool was nice.

Excellent Hotel with superb choice of foods at Breakfast. The staff are always smiling and happy to help. A special thanks to Vishal who went above and beyond to make our stay as comfortable and stress free as possible.

Overall a very good hotel and we had a nice stay. Good things are the hotel is new therefore the decor and facilities are great. Nice modern gym, outdoor pool (only) and spa / hairdresser services. No independent steam room they are housed in the spa rooms. Good comfortable beds and powerful shower. Clean rooms and all staff very nice. Great selection of food for breakfast buffet and dinner buffet. It’s a busy hotel so waiting to be seen at reception can take a while. No currency exchange facility onsite, the corridors outside room can be noisy and echoey when people speak or workmen working, can hear water pipes within from other rooms, and can hear dragging of furniture from above rooms because the floors are tiled. The hotel overall is quiet, location wise is great for airport but far from tourist hotspots like CST and Gateway of India. An Uber will take 45mins to an hour. Not much to do in surrounding area outside.

Great service

The property is very clean and all the amenities are excellent. The room condition was great except for one serious problem - we had requested a smoke free room and had been assured that we would get a smoke free room multiple times. But the room that we received had clearly been smoked in. There was an absolutely clear and very strong smell of cigarettes. Additionally, the time taken to check in was too long. We had arrived at the hotel after a 20 hour flight from the US, and it took them over an hour to check us in, during which time we were just standing around in the lobby while the front desk staff took their own sweet time. There were just 2 people ahead of us in line, and there were 4 staff members at the front desk…so Ive got no clue why it took them 1 hour to just check us in. Compared to that, our immigration at the airport only took about 15 minutes.

Good Property ,Clean , Good food , Friendly staff , Spcl thanks to Ms. Nancy at front desk & Omkar in Restaurant they were very helpful. Over all a very good experience. Will recommend to my social friends. Looking forward for the next say soon.

Good feeling

Beautiful rooms. Great pool and gym to use. Cafe was handy for coffee and cake.

All good

Not good service all