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9.4 / 10 Guest Rating

Fenix West

Kitanominecho, Furano, Hokkaido, 076-0034, Furano, JP

Fenix West - main view

About the Property

Ski-in/Ski-out Access
Embrace the ultimate winter getaway with direct access to the slopes for a convenient and thrilling skiing experience.

Dining Options
Indulge in delectable culinary delights at Ronin Coffee or savor quick bites at the on-site cafe for a delightful dining experience.

Convenient Amenities
Enjoy a hassle-free stay with services such as luggage storage, laundry facilities, and complimentary parking, ensuring a stress-free vacation.

Experience the perfect mountain retreat at Fenix West in Furano. Unwind in the heart of the mountains, steps away from Furano Ski Resort. Book now for an unforgettable ski-in/ski-out adventure.

Facilities & Amenities

Hot springs nearby
Free WiFi
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
Ski storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional47 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and modern rooms.

Categories

Cleanliness9.5
Service9.9
Location9.5
Room Quality9.4
Amenities9.0
Value for Money9.4
Food and Beverage8.5
Overall Experience9.9

Select topics to read reviews

P
PinJen
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

房間乾淨舒適 沒有早餐景觀美麗

Helpful?
K
KuoYang
Verified booking
Standard Room
Stayed in Oct 9, 2025

"“Beautiful Exterior, Disappointing Service"

2.0

Here’s the English translation of your review: --- I stayed at this hotel for three days. The exterior is stunning and beautifully designed. However, the cleanliness leaves much to be desired. In three days, housekeeping only came once—and all they did was change the sheets and take out the trash. The floors weren’t even lightly cleaned. After checking out, I realized I had left something behind. I tried contacting the hotel by phone and email, but received no response. If you’re currently considering booking this hotel, I strongly suggest you look into other options instead. --- Let me know if you’d like to polish the tone for a public review or adapt it for a complaint email.

Helpful?
J
Janine
Verified booking
friends
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees.

Helpful?
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??
Verified booking
family
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

清潔感がありまた利用したいと思える施設でした。

Helpful?
L
LAICHEE
Verified booking
partner
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

Excellent stay, clean rooms, good service

Helpful?
Q
QI
Verified booking
family
Standard Room
Stayed in Sep 24, 2025

"Exceptional"

10.0

nice

Helpful?
S
Sumiyo
Verified booking
family
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

とても清潔で快適でした。

Helpful?
K
Kuek Siong
Verified booking
partner
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

Nice modern decor which came with free parking. Could imagine staying here for a while since it was such a comfortable stay and came with common work spaces. Great service from Nakajima san! We had some problems with the laundry’s washer and needed to call and trouble her after the front desk was closed. She was so willing to help us despite being off duty. Ms Fu speaks multiple languages and has a good memory. We requested for several items at the front desk and she did not left out anything ! We expected there might be some missing items since this is what we often experienced in other hotels. Thank you ladies! It would be wonderful if there are vending machines to sell drinks and food like sandwiches or simple meals. There is a convenience store about 200 metres down the slope but nothing beats the convenience of vending machines without the need to step out of the hotel!

Helpful?
M
Miku
Verified booking
family
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

どこも綺麗で、備え付けのポットなどもブランド品でした。ランドリー無料でとても助かりましたが、2つしかないので繁忙期は混み合うかなと思いました。部屋にPSもあり、衣類乾燥も大満足です。

Helpful?
B
Bernadette Zoey Lim
Verified booking
family
Standard Room
Stayed in Jul 30, 2025

"Excellent"

8.0

Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking

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