Ohashikan

Traditional but with modern facilities, great location with really helpful staff

Stay was too short

Great stay! Our room overlooked the bay/river/lake (don't quite know which one it was) on the 4th floor. We booked a Japanese style room, and slept on floor futons. It was surprisingly comfortable for us even though we are very tall and double the size of locals. Our kids were loud at times even though we tried to tame them as much as possible. The staff did not complain that they weren't quiet and compliant--which was a relief. The location was fantastic for walking to local places to eat. We wish that we had made reservations ahead of time at the Willows and had had the opportunity to speak with James a little longer than we did at check in. His restaurant in the hotel along with many restaurants in the area are fully booked on weekends with out reservations and closed on Sunday/Monday. Check and book in advance if you're interested in eating out. There is a FamilyMart and 7-11 within walking distance and a microwave in the lobby. Our room had a hot water heater and mini fridge. We did not eat the buffet breakfast therefor we cannot comment on it. The view from our room was beautiful day and night. We went to bird sanctuary, and national park which are within driving distance--both were great. On a previous visit I had taken a boat tour around the castle in fall which I loved. We love Matsue and will return again. Thank you for the lovely stay.

I enjoyed the view overlooking the lake. The room was spacious.

No complaints.

Location and view

Over grown garden weeds over stones around a beautiful Japanese Lantern

Stunning, authentic and clean room(s), kind and understanding staff who spoke to me slowly in Japanese to assist with checkin, and rules were reiterated in English on documents anyway despite Matsue being relatively rural. Absolutely beautiful view at both night and in the morning, I was shocked! Onsen came free with the stay. Zero complaints, the best stay of our trip around Japan.

I wish that the obligatory hotel fees are built into the cost on booking.com, I know to expect them however it's hard to know *how much* extra they will be, it would be good if they were upfront.

Location great - next to the river. Close to restaurants and convenience stores. Short walk to the castle and other sites. Spacious room with good amenities and very comfortable beds.

Lift does not go to basement where the Onsen is located. Might be an issue if mobility is compromised.

夕食と朝食が同じ部屋でしたが、朝食時に見た畳に前夜落ちてたゴミがそのままだったと友人が言ってました。部屋にいる時ボイラーか何かの音がずっとしていました。

大変くつろげて快適でした。

Traditionally Japanese but with modern comforts

I liked everything about it, even the Japanese breakfasts