Hotel CAMELOT

Service top rated, very helpful hotel staff, although the place looks vintage, it is very clean, spacious, welcoming and have a stunning view of the Mt Fuji which looks very near. Kao San is exceptionally welcoming, they waited for us at the Kawaguchiko station eventhough we gave them the pick up time at last minute due to changes on our tour schedule. Thy also gave us a lift to the station the next day for our outing and even refuse tips when they drop us at the station after checking out. Definitely one of my favourite hotel in Japan. Will definitely come again to this hotel if I ever visit again the scenic place. Good location, next door and opposite is a Japanese and western restauran.

The staff were amazing. They were super friendly and helpful. They offered very good English service which made our stay so easy and nice. The location is really good where you can have a good view of Mt. Fuji. There are also a lot of restaurants nearby for your choice. The day when we checked out, they also offered a ride to Kawaguchiko Station from where we took an express bus to Gotemba, really convenient. They also offer luggage shipment service. We shipped some of our not-so-needed stuff to Osaka (our next city) during the stay. So, everything was easy and cozy here.

Not really

Reasonably priced with what you need, serving as a good base for exploring the area and viewing the Fujisan.

The place is a bit dated and the location is a bit far away from the station if walking by foot.

location near to bus stop no 2 and 20 mins walk to fujikawaguchiko station, friendly staff, room, bathroom, washroom are all very clean, facilities ie washer, dryer, free drinks, near to lawson and awesome view of fujiyama from the hotel.

no shuttle before 8am.

Great traditional experience. Especially the onsen is very big and there are plenty of showers.

The people here are very friendly and helpful. Even though this is a negative review it is not because of the fantastic people at the hotel.

We could not understand why so many people before us gave such a high rating. The shared bathrooms and toilets are very old, not very clean and not easy to get to. The room itself was very very basic. The futons were much thinner compared to what we had been seen and experienced in other places during our Japan holiday. It felt like sleeping on the floor without a futon.

The ambience is very relaxing. The staff are very polite, friendly and always willing to help. I like the guest area with a view of Mt. Fuji. There is also a view of Mt. Fuji from the balcony of the room. They offer free coffee, juice and snacks. The music is also great!

We had an amazing stay . The staff are so friendly and caring. We were picked up from the station and then dropped back when we checked out. What a great complimentary service. The communal lounge area had complimentary tea and coffee and dining tables and a microwave to use. We spent our evenings in there talking to some lovely people, and it felt like a home from home. There is also an onsen to use. The bedroom was amazingly large. Not the usual standard Japanese size , with plenty of room, a private bathroom , sofa, and an amazing view of Mt Fuji. Really comfortable bed. Everywhere was clean.

Nothing to dislike, loved it.