Tuana Hotels The Phulin Resort

Location was great close to everything and only few mins walk to beach

The beds are very hard and firm not comfortable at all but that could just be me I'd prefer something abit softer. Rooms are also pretty basic and shower over the bath and didn't have great power

What started out to be a good stay quickly deteriorated. -Some staff friendly. -Chances you will have to use translator is high in the resort as english is not great. - Walls very thin, can hear everything. - My children and I ate at the restaurant because it was raining. Food was alright. - We were given a notice about a pest termination during our stay. -Beds were not comfortable and the facilities barely flushed. In the early morning hours of our last night, we had a rat running around in our room. I got my children up and out on the patio while my husband went to the front desk to have them remove it from our room. They did not seem suprised at all. The rat had escaped under a hole that was in the bathroom, under the sink. Must have been how it got in. I also informed this site and they tried to help with a partial refund and the hotel denied it. I love to travel and stay in many places, not picky at all, but this was not a good stay for my family.

入住酒店需要缴纳3000株的押金，没有押金不给办理入住，我朋友因为身体不舒服早上办理入住了，因为现金不够只差20，酒店不给办理入住，而且说下午等我们过去在补缴押金，酒店不同意，我朋友在前台哭了很久才同意办理入住；酒店wifi很差劲，给的纸条随机连不上。且没有电梯，全靠爬楼梯。

Location Ambience Staff so friendly

Swimming pool bit congested with chairs

Petit hôtel à taille humaine, personnel très gentil et accueillant. Petit bassin pour les petits et petite salle de jeux. Petit-déjeuner avec suffisamment de choix. Très bon rapport qualité-prix.

L’accès vers la plage n’est pas facile car travaux sur la route (difficulté avec poussette).

Peaceful location .neat and well maintained

Bed comforts need to be little more considered