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9.4 / 10 Guest Rating

La Poza

14 Avenida Guerrero, Isla Mujeres, QROO, 77400, Isla Mujeres, MX

La Poza - main view

About the Property

Relax in Style
Indulge in our outdoor pool and rooftop terrace for stunning views. Unwind in one of our uniquely decorated guestrooms with kitchen amenities. Stay connected with complimentary Wi-Fi and enjoy the convenience of housekeeping upon request.

Convenient Location
Nestled in Isla Mujeres, our hotel is a short walk from North Beach and the Ferry Terminal. Explore nearby attractions like Parador Fotográfico and Miguel Hidalgo with ease.

Explore the Area
Venture to attractions such as Punta Cancun and Garrafon Natural Reef Park, just a short distance away. Book your stay at La Poza for a relaxing and convenient getaway.

Facilities & Amenities

Designated smoking area
Wheelchair accessible
Elevator
Front desk (limited hours)
Rooftop terrace
Housekeeping on request
Mosquito nets
Well-lit path to entrance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional27 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness9.2
Service9.7
Location10.0
Room Quality9.2
Amenities9.2
Value for Money9.1
Food and Beverage9.2
Overall Experience9.7

Select topics to read reviews

S
sean
Verified booking
partner
Standard Room
Stayed in Oct 6, 2025

"Excellent"

8.0

Apartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay

Helpful?
N
Nicole
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Everything was amazing! Close to everything.

Helpful?
C
Christina
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Condo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back

Helpful?
M
Matt
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Great location and wonderful air conditioning

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Location was a 10! Karen and Esteban are fantastic. I can’t wait go back

Helpful?
M
Misaho
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

This place is really great. The rooms are very spacious and completely cleaned. It is very close to the beach and restaurants. Plus Stephan is very helpful with everything. 😊😊😊😊😊😊

Helpful?
D
Debbie
Verified booking
friends
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0

We had a great trip our condo was great. The gentleman that was at the front desk and His wife was the best. They were very helpful and nice.

Helpful?
A
Alan
Verified booking
family
Standard Room
Stayed in Mar 7, 2025

"Exceptional"

10.0

The location, service and room amenities are great!

Helpful?
C
Colton
Verified booking
Standard Room
Stayed in Mar 4, 2025

"Exceptional"

10.0

Great place to stay!

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Mixed Feelings "

8.0

The hotel looks new and the condo is beautiful and nicely equipped. There are no amenities except for a lovely rooftop pool. I’m glad that our place faced the direction of the ocean because the street side is really loud. However, there’s an elementary school on the backside and the incredibly loud morning songs and the teacher on loud speaker could have woken the dead. Chaise lounges on the terrace would have been a nice touch, as well as robes. Comparably priced hotels such as El Secreto offer so much more. There was no safe in our room, which most places offer, and since there was not 24 hour security leaving valuables in our room made us nervous. Lumbar pillows would have made the sofa and bed more comfortable. We would definitely not stay here again. There wasn’t even a shelf in the shower so we had to leave our shampoo and soap on the floor. Walking in the door the first impression is great, but the condo was not thoughtfully designed. The owner should stay in the unit for a week to understand why the place is lacking for the price.

Helpful?