Mistiq Temple II

Mistiq Temple did not allowed a cancellation 30 Days prior to arrival. The location is out in the middle of the jungle however the roads are not ready for this type of establishment. Based on previous reviews and my visits to Tulum this hotel is not suitable for people without a car that plan to do anything outside the hotel. Thank you

The WiFi service kept cutting out. The property is away from shops and restaurants. I highly recommend anyone staying at the property to have a means of transportation.

The hotel and room are beautiful, we stayed 9 days party of 4. My daughters sheets were dirty upon arrival, in her room, they don’t have any house keeping, and there is nobody that u can talk to or request anything from. The biggest problem was not having enough towels to shower with. 9 days and only a few towels that remained wet and never replaced, no extra trash bags so the trash kept piling up, we had to buy trash bags, coffee, sugar,. Had coffee maker but no coffee or sugar, there was a lot of construction but that did not bother us, but when power was lost a total of three days off and on, we were not happy, we had no air no tv and some of the food we bought like ice cream melted. This hotel would of been so much better if we were able to communicate with somebody, it did have security downstairs, but they told us to send message to the fake concierge non existent. Also one of the bathrooms shower overflowed everywhere they did come to fix the shower but never responded to nothing else, so all this being said, the hotel would of been perfect, if it was complete it is still under construction and there is no help from anyone there. Bring your own towels and accessories , oh and also we had to purchase toilet paper too from the supermarket We stayed in the penthouse and the room despite everything, the room was beautiful, but I don’t think we would stay here again. Also we had a car rental, the roads are not made yet but they weren’t that bad. Need communication

I’ve stayed at Mistiq Temple multiple times and always have a great stay. It’s a great alternative from staying in the beach zone and a lot more economical but the most bang for your buck hands down!

The property itself is beautiful, the apartment was really nice just with minor things, such as no TV in the family room however if you look into other apartments they had TVs, when it rains the wall to wall windows leaked inside however i inform my concierge Nudy, which was extremely helpful and made my stay great and assisted with any concerned i had. The apartment has all amenities (plates, cups spoons, towels both pool and shower, dish washing soap, bath soap.) They should add a washer dryer combo that would be a great add on for visitors. My only issue was the roads around the property, lots of construction buildings going up but the roads itself need attending too even if each property does there own front road. I rented a car and was afraid the car would get messed up, potholes craters road dippls and rocks (small and large) everywhere; so if you stay here i recommend to rent a suv, cross over some type of truck not a car. The location isnt bad, lots of restaurants and shops about 10 minutes away, a 7 eleven is also just 6 mins away. Again beautiful property will recommand to stay there but you need a vehical for the commute outside... and nudy thank you for all your assistance... I will be staying there again very soon.

I fell and hurt my knees really bad going to the dumpster on the side of the hotel because of the unsafe concrete and construction.

We had a great stay at Mistiq Temple II , however the area is still under construction and you have to drive through a dirt road to get to this place. The rooms are beautiful and we loved our balcony & garden view. There is 24/7 security.

Overall we enjoyed our day and highly recommend the penthouse suite! The views are amazing and light that comes in through all of the windows is dreamy! The area surrounding was under construction so the roads are dirt and very bumpy. During the days there was a lot of noise from a jack hammer. There isn’t any close by restaurants or grocery and the one located at the first building on the road is pretty pricey. Food was decent. Wifi was weak. Router in kitchen so the further bedrooms don’t get it. Often flickered on and off. Oven was disconnected - might now be deal breaker for most but just keep it in mind if you planning on preparing most of your meals. Limited cutlery and cooking utensils. We needed up buying a chef knife so we could cut up fruit. We left it behind for others to use. It would be a nice touch if there was complementary coffee grounds and tea. Especially, after a long flight and drive to the apartment; most folks wouldn’t have had a chance to stop and get groceries. A water filtering jug or faucet attachment would be nice so you don’t have to buy bottled water. Thankfully, I packed our hiking gravity water filter knowing that Mexico water isn’t safe to drink.

The pool and property in general were really nice. The gym and restaurant has lost of options. Would stay again. Bring your own toiletries and beach towels.

Everything was on point