Varana Hotel Krabi

The Varana Hotel has great curb appeal—beautifully decorated and spacious. But that’s where the compliments stop. As a “wellness” hotel, nearly everything comes at an extra cost, including many activities and access to the beach club. Their sustainability efforts seem more about cutting costs than guest experience. We paid for an Ocean View Room but only saw trees. Rooms on the 1st and 2nd floors do not have ocean views. Walls are thin, so expect noise—from guests, birds, or the 5:30 AM mosque call to prayer. The Olympic pool is 3 meters deep at its shallowest, with no bar or lounge area. Happy hour is a scam—prices increase before offering a “deal.” Hidden fees are everywhere: 1,000 Baht fines for towels on railings, mini-fridge drinks promised as “complimentary” but charged at checkout, and constant upselling of their own services while refusing to recommend outside options. Housekeeping came at 5 PM despite our 6 AM request, and a promised 6 AM boxed breakfast was “confirmed” with a 4 AM wake-up call. In wall safe was not secured tot he wall and easily taken away. Management ignores complaints, offering only “we’ll discuss it in a meeting.” A waste of money—there are better options nearby. Avoid.

Wonderful facilities and newly renovated. The staff is also helpful and friendly.

Great hotel, very relaxing with super service

Absolutely beautiful hotel. The entire complex is spotless and well maintained. The rooms were lovely and beds extremely comfortable. Pool areas are brilliant, could do with proper pool table service as it is difficult to get served unless going to kiosk and can take a long time to get food or drink near the pool. All staff are very friendly and helpful.

Exemplary staff and customer service, very beautiful and comfortable environment.

Lovely facilities and staff. Food from the hotel restaurants was surprisingly really good so was fine with paying hotel pricing. Beach across the road is much nicer and quieter compared to Ao Nang. If you're wanting a relaxed getaway to just chill by the pool or beach then this place is great. Happy I chose to stay here than Ao Nang.

Not we normally get at a 5 star resort waking up at 5:00 AM every morning from the mosque in the area. You also do not indicate that the Beach Club (which we did enjoy) is completely independent from the hotel

Best Hotel

Great property let down by poor service. Very chaotic when it came to check-out. The whole ‘wellness’ thing is propaganda. Three star.

Stunning property. Great food. Service was excellent. Location is quiet and beautiful beach. Beach club across the street was also excellent and convenient. Overall, the stay was one of the best we had.