Varana Hotel Krabi

Phenomenal property and such a great experience. We normally leave the hotel to do activities surrounding but had a hard time doing it this time around because Varana had everything you could need at such an affordable price! Food, spa, pools, activities were all amazing and we will be back for sure! This is a MUST stay if you are visiting Krabi!

Good solid product. Back-office and admin shockingly poor (threatened to hold reservations despite credit card guarantee). Slow, inept service. Not five-star by some stretch.

For a five star hotel you will certainly be disappointed. Check in is at 3pm. We got to hotel at 3 and they wouldn’t let us into a room until 4pm…. Which is frustrating for the price of the hotel. They also wouldn’t tell us why we couldn’t get our room keys. At 3:01 I asked for the keys and they kept saying “why don’t you sit and enjoy the bar or the pool?” When telling them I wanted to get my room they kept diverting us instead of being straight up and saying they needed more time. We had spent 5 hours traveling, just wanted to go into some air conditioning for a bit and put our bags down. Also the front desk people took quite a long time, took us over 30-40 minutes to check in. Breakfast is small and limited, the waitress we had seemed very annoyed I asked for an omelette. 75% staff was exceptionally pleasant while the other 25% were quite rude and seemed annoyed with us. Language barrier is extremely difficult at this hotel as well, especially for being a 5 star hotel. We would point to things on menus just to have blank stares back at us… we were quite confused by that too. They also were incredibly difficult to get towels from. Even at the main pool on the property they do a poor job cleaning off chairs with old drinks and towels and hard to get someone’s attention for food/drink/clean towels. One day at the pool we went the entire day without towels, then when I asked for two they told me it was 100 bhat! Very cheap but also, I’m staying at the hotel.

Property, service and staff were outstanding. My only complaint was I paid extra for an ocean horizon view and my view was completely obstructed. They gave me a free Naan Wellness voucher to compensate which was incredible. I highly recommend this resort.

New hotel so property is beautiful and in very good condition. Worth the upgrade to horizon room - much larger and spectacular beach and sunset views with access to quieter breakfast restaurant. Gym is good but needs more cardio equipment - a lot of open space for equipment like punching bags and ropes that no one uses. Service is somewhat lacking - very slow check in, check out and service at restaurants. Need to fine tune that to be a 5 star.

Really lovely resort - lots of area's to relax and pools are fab. The place is very new so lush facilities. Great to have free kayaking and beach volley ball facilities etc. Breakfast was excellent. Only dislikes were the gym is a bit crowded in am, and no room to be. For a place that is marketed as a wellcation facility I expected yoga options and exercise classes at a reasonable price. Great restaurants at resort (Sala) but rather more expensive then local places which are great. And happy hour cocktaisl very disappointing at the beach club.

Absolutely incredible stay! Paradise on Earth and they treat you amazingly. I want to return soon!

High end echo-responsible hotel that grows its own organic food and has amazing meals. We opted to eat in the hotel almost every day it was so good. Well equipped health club and multiple pools with ample activities. Gave 4 stars for comfort because the mosque woke us up nearly every morning at 5am (it wasn't horrible and guests shouls stay closer to building 1 2 or 3 if possible). I felt my mattress was no longer flat and my back was aching. They promptly brought a pillow top to improve my comfort. The beach club accross the street is a seperate operator but they work together so you have easy beach access and it has a great vibe and food options. Dont skip the daily happy hour if you can. Overall, great service and I would recommend highly!

It was a nice hotel but it is a smaller property with little options for dining.

Beautiful rooms, attentive staff, and nice food close by