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8.6 / 10 Guest Rating

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270, Puerto Vallarta, MX

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only - main view

About the Property

Luxurious Spa Amenities

Indulge in massages, body treatments, and facials at the spa. Relax with 4 outdoor pools, tennis courts, and a health club.

Gourmet Dining and Bars

Savor Japanese cuisine at Hiroshi or enjoy 24-hour room service. Unwind at the various bars and poolside bars with a refreshing drink.

Comfortable Accommodations

Stay in one of the 145 guestrooms with private spa tubs, balconies, flat-screen TVs, and complimentary Wi-Fi. Feel pampered with pay movies and iPod docking stations.

Plan your escape to Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only for a luxurious and unforgettable experience!

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Boat tours nearby
Paddleboard on site
Proposal/romance packages available
Free beach shuttle
Health club
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite South - Photo 1
Suite South - Photo 2
Suite South - Photo 3
Suite South - Photo 4
Suite South - Photo 5
Suite South - Photo 6
Suite South - Photo 7
Suite South - Photo 8
Suite South - Photo 9
Suite South - Photo 10
Suite South - Photo 11
1/11

Suite South

1 King Bed1067-sq-foot room, balcony with sea views Layout - Bedroom and living roomRelax - Outdoor private hot tubInternet - Free WiFi 25+ Mbps Entertainment - 55-inch flat-screen TV, pay movies, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling binNon-Smoking

99 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

suite south

Non-refundable
Room Only
20% OFF$764.74

$611.79

Includes taxes & fees

suite south

Non-refundable
All Inclusive
20% OFF$1,130.6

$904.48

Includes taxes & fees
Corner Suite South - Photo 1
Corner Suite South - Photo 2
Corner Suite South - Photo 3
Corner Suite South - Photo 4
Corner Suite South - Photo 5
Corner Suite South - Photo 6
Corner Suite South - Photo 7
Corner Suite South - Photo 8
Corner Suite South - Photo 9
1/9

Corner Suite South

1 King Bed1067-sq-foot room, balcony with ocean views Layout - Bedroom and living roomRelax - Outdoor private hot tubInternet - Free WiFi 25+ Mbps Entertainment - 55-inch flat-screen TV, pay movies, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Egyptian cotton linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling binNon-Smoking

99 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Corner Suite South

Non-refundable
Room Only
20% OFF$841.2

$672.96

Includes taxes & fees

Corner Suite South

Non-refundable
All Inclusive
20% OFF$1,207.09

$965.67

Includes taxes & fees
Suite North - Photo 1
Suite North - Photo 2
Suite North - Photo 3
Suite North - Photo 4
Suite North - Photo 5
Suite North - Photo 6
Suite North - Photo 7
Suite North - Photo 8
Suite North - Photo 9
Suite North - Photo 10
Suite North - Photo 11
Suite North - Photo 12
1/12

Suite North

1 King Bed1067-sq-foot room, balcony with ocean views Layout - Bedroom and living roomRelax - Outdoor private hot tubInternet - Free WiFi 25+ Mbps Entertainment - 55-inch flat-screen TV, pay movies, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Egyptian cotton linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling binNon-SmokingRoom/bed type depends on availability at check-in

99 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Suite North

Non-refundable
Room Only
20% OFF$802.95

$642.36

Includes taxes & fees

Suite North

Non-refundable
All Inclusive
20% OFF$1,168.84

$935.07

Includes taxes & fees

Guest Reviews

8.6
Excellent115 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the fantastic food.

Categories

Cleanliness8.1
Service9.0
Location8.6
Room Quality9.0
Amenities8.6
Value for Money8.0
Food and Beverage8.6
Overall Experience9.0

Select topics to read reviews

J
Juan PabloesES
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0
Helpful?
M
Ma Micaella Grace Ablan
Verified booking
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

I enjoyed my stay at Hotel Mousai! The whole staff made our stay very enjoyable, especially Alan, Lilith, and Miguel.

Helpful?
A
Anzhelika
Verified booking
partner
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Great place for couples

Helpful?
V
Victoria
Verified booking
family
Standard Room
Stayed in Jul 22, 2025

"Good"

6.0

This is not a 5 diamond property. The hotel is outdated. The construction is next to the hotel and on the beach. The beach is 10min drive on a trolley to the adjustment hotel. Customer service is hit and miss. No activities or entertainment whatsoever. the beach is dirty but swimmable.The hotel is located remotely, 30min drive from the city.

Helpful?
E
eduardo
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0

Very well deserved review 10/10 no flaws

Helpful?
L
Loren PerrigousUS
Verified booking
solo_traveller
Standard Room
Stayed in Jul 17, 2025

"Excellent"

8.0
Helpful?
A
ARTYOM
Verified booking
partner
Standard Room
Stayed in Jul 7, 2025

"Exceptional"

10.0

Great service , professional staff, great food , amazing view of rooftop pool , spa service is exceptional. will recommend

Helpful?
H
Hadassah Seleste
Verified booking
partner
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Everyone was so kind an attentive loved how everyone was just positive and welcoming.. made our first time experience unforgettable...

Helpful?
A
ANDREA
Verified booking
family
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0

Everything was great. No frills, just great drinks, delicious food, and amazing service.

Helpful?
S
Scott
Verified booking
partner
Standard Room
Stayed in Jun 5, 2025

"Good"

6.0

The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.

Helpful?