Villa Sanah

Beautiful inside the property. Very private villas. We had one with a private pool but it was a bit unseasonably cool so the pool was cold. Wonderful staff! Very kind and helpful.

It’s a bit outside the main area of Tulum which we liked, though it’s right on the main road so there’s some traffic noise.

La villa était spacieuse et agréable avec la piscine privée.

Emplacement éloigné Il faut une voiture ou un scooter pour se déplacer

Beautiful room and Gisele was simply amazing

very cozy--- jungle and zen feeling. But be careful of the insects, it is in the jungle and doors are not sealed tight.

Doors can be sealed better. Pest control.

Room, bathroom, outdoor pool, beautiful garden

You can hear street noise very clearly. Also, not a walkable area so only with a car

The best hotel we stayed at in Mexico! From the moment we arrived, the service was exceptional. The staff were incredibly friendly, welcoming, and always willing to help. One thing that really stood out was how they communicated with us through WhatsApp every day, just to check in and see if we needed anything. It made us feel cared for and truly valued as guests. They assisted with all our requests, whether it was recommendations, reservations, or small personal needs. Everything was handled quickly and with a smile. The hotel itself was clean, comfortable, and well-maintained, and we genuinely felt relaxed the entire stay. Their kindness and attention to detail made our experience unforgettable. We highly recommend this place and would definitely stay here again. A perfect example of true hospitality in Mexico! 🇲🇽✨

There was no TV in the room, but honestly, the room itself was so comfortable and beautifully designed that I didn’t really miss it. The space was cozy, clean, and perfect for relaxing. If the pool had been heated, I would have never wanted to leave the hotel at all! It’s a wonderful place to disconnect, unwind, and enjoy the atmosphere. With just a few small improvements, it would easily be a perfect stay.

Nous avons passé un bon séjour dans l’ensemble. L’hôtel est agréable, bien situé et le personnel est attentionné. La villa était confortable et l’ambiance générale du lieu très appréciable.

Quelques points pourraient cependant être améliorés pour un établissement 4 étoiles à Tulum : • Le manque d’intimité : la porte de la villa ne se ferme qu’avec un cadenas, ce qui n’est ni très pratique ni rassurant. • La présence de moustiques : il serait appréciable que l’hôtel prévoie un passage quotidien le soir pour diffuser de l’anti-moustique dans les chambres, comme c’est souvent le cas dans la région. À part cela, nous avons passé un bon séjour et l’hôtel reste une bonne option à Tulum.

The grounds are beautiful and the location is amazing and you can take steps down to the water and lay out on the deck in the hammocks. Staff was friendly. The grounds are beautiful, and the rooms are clean and comfortable.