Kukun Insurgentes Roma

Très bien situé pour visiter les quartiers centraux de CDMX. Le quartier est sécuritaire et les employé.es de l’hôtel sont très gentil.les

Great location in the heart of the city. Easy to access and enter, security on site and very safe.

Comfy bed, great location, well designed space

Very poor check-in process. Not integrated with booking.com. you will be asked to go to a third party website that booking.com flags as suspicious

Casa Kukun is definitely be a place I would stay at in Mexico City again. The property is clean, safe and super walkable to many restaurants, food vendors, gym, buses and more. Security is very welcoming and kind. The apartment was spacious but did get warm during the day. Bed was great and comfortable. Shower could use more pressure and stay hot for longer but overall a great stay! Would highly recommend.

None

I wasn’t happy with this property. There was no receptionist to check us in—just a security guard who didn’t speak English. We had an issue with our bathroom; it smelled awful. Despite multiple attempts to contact the property manager (who claimed to offer 24/7 customer service), we received no response. We asked the security guard to reach out to the property manager, but he initially said he couldn’t call them. Later, he let me speak to them on the phone. After four hours of trying to switch rooms or cancel our stay to move elsewhere, we finally got a response. They moved us to another room, but the bathroom issue remained. We reached out to Booking.com, but they said they couldn’t assist. Since it was already 2 AM, we had no choice but to stay the night and moved to a different hotel the next day.

Todo fue muy agradable, es un gran alivio que tenga AC

Always stay here! Its quite impressive. Easy communication. Female Manager on site is awesome! Security guards are awesome and friendly and the rooftop view is stunning. Wish I was born Mexican! Dying to go back!