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9.5 / 10 Guest Rating

Hotel Balcón del Parque

Rafael Ramírez 62, Xalapa, mx

Hotel Balcón del Parque - main view

About the Property

Prime Location

Located in Xalapa, Hotel Balcón del Parque is the perfect retreat for travelers seeking convenience and comfort. Situated just a stone's throw away from popular attractions like Pescados River and Clavijero Botanic Garden, our hotel offers a prime location for exploring the beauty of the city.

Modern Amenities

Our air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, safety deposit box, and a flat-screen TV. For added convenience, select rooms feature a kitchenette with a fridge, microwave, and stovetop. Whether you're here for business or leisure, we ensure a comfortable stay with all the modern amenities you need.

Exceptional Service

At Hotel Balcón del Parque, our dedicated staff are fluent in English and Spanish, providing round-the-clock assistance at the 24-hour front desk. Expect exceptional service and personalized attention throughout your stay, making your experience with us truly memorable.

Ready to experience comfort and convenience in Xalapa? Book your stay at Hotel Balcón del Parque now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional139 verified reviews
AI Summary

Guests highly rate the beautiful views and frequently praise the clean and comfortable rooms.

Categories

Cleanliness9.8
Service9.3
Location8.8
Room Quality10.0
Amenities9.3
Value for Money10.0
Food and Beverage8.8
Overall Experience10.0

Select topics to read reviews

K
Kamil
Verified booking
family
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.

Helpful?
C
Claudia
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Vista increíble "

8.0

Personal amable, la habitación muy limpia y cómoda. Cuentan con estacionamiento techado, las vistas al Parque de los Tecajetes son muy bonitas. Me tocó algo de ruido por la noche porque había un evento, por lo demás es una excelente opción para hospedarse.

Helpful?
I
Ies Robles
Verified booking
family_with_children
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Vista increíble.

Helpful?
O
OrtizmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 13, 2025

"Relajante y contacto con la naturaleza"

10.0

Las vistas de la habitación hacia el parque Los Tecajetes, fue una maravillosa vista hacia las copas de los árboles, con pájaros y mariposas volando, fue relajante.

Que no había buena señal de wi-fi

Helpful?
M
Mabel
Verified booking
Standard Room
Stayed in Jul 10, 2025

"Total ausencia de empatía y servicio al cliente "

4.0

Al día siguiente de que llegamos, mi hijo salió de la habitación a las 2:00 pm y cuando regresamos a las 8:30 pm no habían hecho la limpieza A regañadientes la señorita en la recepción me dijo que nos darian otra habitación después de tener cero empatía ante nuestra situación diciendo que nonera su culpa porque la política de limpieza (que no nos indicaron en ningún momento) era hasta las 3:00 pm

Helpful?
N
Norman Henry
Verified booking
partner
Standard Room
Stayed in Jul 4, 2025

"Exceptional"

10.0

El mejor hotel en el que me eh hospedado.

Helpful?
D
Desi
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Excellent"

8.0

El hotel es céntrico y tiene una vista muy bonita, lo recomiendo :)

Helpful?
G
guillermo
Verified booking
Standard Room
Stayed in Jun 26, 2025

"Exceptional"

10.0

Muy bonito lugar

Helpful?
V
VICTOR
Verified booking
family_with_children
Standard Room
Stayed in Jun 24, 2025

"Exceptional"

10.0

Me sorprendió mucho el hotel, muy cómodo y bonito, solo estuvimos una noche pero sin duda alguna volveríamos a alojarnos.

Helpful?
P
Pablo Enrique de Jesus
Verified booking
partner
Standard Room
Stayed in Jun 23, 2025

"Good"

2.0

Execelentes instalaciones, maña atención cliente

Helpful?