Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9 / 10 Guest Rating

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710, Kantenah, MX

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive - main view

About the Property

Luxurious Spa and Private Beach
Indulge in massages at the spa and unwind at the private beach after a refreshing dip in one of six outdoor pools.

All-Inclusive Dining and Beverage Experience
Enjoy meals and drinks at 15 restaurants and 23 bars, including swim-up bars and beach bars. Complimentary full breakfast and 24-hour room service available.

Elegant Accommodations and Exciting Entertainment
Stay in uniquely decorated rooms with private spa tubs and Smart TVs. Take advantage of amenities like business center, express check-in, and evening reception.

Plan your ultimate getaway at Family Selection At Grand Palladium Kantenah Resort & Spa, where luxury meets comfort and entertainment awaits.

Facilities & Amenities

Free breakfast
Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 1
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 2
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 3
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 4
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 5
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 6
1/6

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

1 King Bed and 1 Double Sofa Bed400-sq-foot individually decorated room, furnished balcony with garden views Relax - Indoor private hot tubInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with cable channelsFood & Drink - Espresso maker, free minibar items, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Family Selection Junior Suite Garden View

Non-refundable
All Inclusive
20% OFF$765.9

$612.72

Includes taxes & fees
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 1
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 2
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 3
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 4
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 5
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 6
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 7
1/7

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

2 Double Beds and 1 Double Sofa Bed400-sq-foot individually decorated room, located on the ground floor, furnished balcony with garden viewsRelax - Private pool and indoor private hot tubInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with cable channelsFood & Drink - Espresso maker, free minibar items, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

family selection junior suite swim up

Non-refundable
All Inclusive
20% OFF$881.31

$705.05

Includes taxes & fees

Guest Reviews

9
Exceptional145 verified reviews
AI Summary

Guests highly rate the family-friendly and frequently praise the great staff.

Categories

Cleanliness8.9
Service9.9
Location9.4
Room Quality8.8
Amenities9.4
Value for Money8.3
Food and Beverage7.9
Overall Experience9.4

Select topics to read reviews

J
Jeffrey
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

We just returned from 6 days at the Grand Palladium Kantenah Family selection and we have been sad all day, we miss it. This is a fantastic resort only outshined by the people that work there. They are the real reason to visit. Emmanuel, Luis and Rogelio are the best butlers, taking care of restaurant reservations (if you want, The NEST was the BEST with Keniya, Jorge, Antonio, Gustavo, Xcehl, Carla, Faranda to make sure you feel special!)The family selection option is totally worth it, with a private beach and bar (with Joel and Danny to take care of everything) pool with restaurant and bar, and the dining room (NEST) for breakfast and dinner with buffet and menu options. We were lucky enough to get a beach side room with a private rooftop pool in Villa 40, the best building by far. Sitting in the pool, listening to waves and looking out to the ocean over palm tree tops is serious rock star living. Highly recommended. The beach is wide with plenty of chairs with umbrella huts, never an issue finding shade. Main pool shade was more difficult at times, but not impossible. And that pool is great, huge with a water park feature my kids loved! The family selection pool is nice as well, smaller for little kids, but still big enough for some space. Food is good and plentiful, even little buffets pop up at the main pool. Nice boardwalk through eco zones with trees and animals in nature between buildings that's fun. My family really felt special here, thank you Grand Palladium!

Helpful?
K
KAKHA
Verified booking
family_with_children
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

Family-friendly

Helpful?
A
A
Verified booking
Standard Room
Stayed in Sep 4, 2025

"Great hotel "

10.0

Amazing stay Stayed in Villa 40 swim up suit Brilliant room lots of space Food was great Service was also great Cant wait.to go back Special shout to iur 3 concierge in Villa 40 for looking after us and making our stay so special

Helpful?
T
Theodore
Verified booking
family
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0

The staff at this property is warm, inviting and very helpful. They will go out of their way to make sure your every need is met as best as possible. The rooms and facilities are very clean and well kept. The property itself has many beautiful buildings, landscaping and Koi ponds. We really enjoyed our stay and will miss the awesome hospitality!

Helpful?
J
Joshua
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

Loved everything about our trip.

Helpful?
Z
Zohair
Verified booking
family
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0

Had an amazing time with our family. The only feedback - we booked a family selection room with a swimup pool. It would be nice if there was some privacy separation between the pool of our neighbors. We had instances where our neighbors were in front of our pool area, basically viewing inside of our room. Other than that, everything was perfect.

Helpful?
J
Jason
Verified booking
family
Standard Room
Stayed in Aug 7, 2025

"Good"

4.0

Trip dates: Aug 1–6, 2025. Family of 4, teens 15 & 17. Resort looks great but lacks follow-through. We were assigned the wrong bed type (one king) and had to push for a room change. Food quality is a major issue—cold, bland, and very small portions. I got food poisoning from the Sports Bar and was sick for 24 hours. Family Selection restaurant (The Nest) was slow and inedible. Pools are mixed—Colonial is too deep, Family Selection overcrowded, but White Sands pool was the best part of the resort. Drink quality poor at most bars except Churchill’s in Kantenah lobby. Also got stuck in a 2-hour Travel Club sales pitch just for massage vouchers—not worth it. Overall, disappointing stay. Won’t return.

Helpful?
D
Daniel
Verified booking
family
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Butler service was amazing. Hotel grounds are amazing. Restaurants were great. Staff are awesome

Helpful?
Y
Yenly
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2025

"Excellent"

8.0

Los tragos no les estan echando alcohol. Son agua . El steak que ellos llaman ribeye es como una chuleta de puerco y el buffet toda la comida es fria.

Helpful?
Y
Yana
Verified booking
family
Standard Room
Stayed in Jul 27, 2025

"Good"

4.0

We were a party of 16 and it was very hard to make dinner reservations to eat all together, even at the buffet. The rooms are on the smaller side. The bathrooms have very little counter space. The staff doesnt try to accomedate with any request. Beach is not swimeable, too much sea weed.

Helpful?