Balboa Park Hotel

Ceiling Fan did not work, left a stanley in unit and never got it back after messaging, other than that not bad

Hotel room was great. Room was renovated and large with full kitchen and bathroom. Hotel is conveniently located near zoo and balboa gardens. But the area around the hotel is not the best - many homeless people and some of them appeared high. Do not recommend walking but great for taking an Uber to the zoo and gardens.

There’s no front desk to help with anything and the area around has a lot of homeless. At 3am I woke up to a massive fight outside my room that lasted a couple hours and wasn’t able to sleep. Also the shared bathrooms aren’t very clean.

For an unstaffed hotel, this was pretty good.

Complete FALSE ADVERTISING. This is not a hotel, it's a HOSTEL. Such an inconvenient area, no parking, not safe, and not advertised as the Balboa Park Hotel in person either. Need a code, that is emailed to you, to get inside the building, no staff at front desk or on the premises. No room keys because there's no staff around to check you in or help you. You're emailed ANOTHER code to get inside your room. Rooms are so tiny and not as pictured in the booking, no air conditioning, walls are paper thin, shared showers and restrooms. As a single woman traveling this was so so unsafe all around and I feel so lied to. I paid a lot of money for this room, and I feel like it should have been advertised transparently. An Expedia agent could not even get ahold of the staff themselves until days later. And even then the hotel denied me a refund. Worst experience and worst trip I've ever had. Definitely not going anywhere NEAR this place ever again and will think twice before I book with Expedia again

Very disappointing. Didn’t sleep well due to noise and inability to block out light. The marketing photos are very misleading.

this stay was super good, me and my partner stayed at this place for our first time in california together, it’s very small and cozy. we slept comfortably and had no issues with service or anything. staff was very helpful, not sure if there is staff on site but we mostly messaged our staff through the hotel itself and they were very quick at responding and very helpful!

Bed was comfy but I got charged $100 for a broken garbage disposal that I never used once

It was ok

I liked that the rooms were simple and functional. Inside was really nice. The neighborhood was a little questionable and there is only on street parking available. Close to the airport