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8.8 / 10 Guest Rating

Hacienda Santa Barbara

105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186, Querétaro, MX

Hacienda Santa Barbara - main view

About the Property

Luxurious Accommodations
Indulge in comfort with memory foam beds, Egyptian cotton sheets, and Smart televisions in your room.

Convenient Location
Explore nearby attractions such as Plaza Santa Maria Bullring and HILVANA Shoe & Fashion Outlet during your stay.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the convenience of complimentary parking.

Book your stay at Hacienda Santa Barbara in Querétaro for a luxurious and convenient experience.

Facilities & Amenities

24-hour front desk
Concierge service
Wheelchair accessible
Smoke-free property
Housekeeping on request
Mosquito nets
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This smoke-free aparthotel offers complimentary parking nearby.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent136 verified reviews
AI Summary

Guests highly rate the clean and beautiful environment and frequently praise the good service and attentiveness.

Categories

Cleanliness8.3
Service9.3
Location8.8
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage9.1
Overall Experience8.8

Select topics to read reviews

Y
Yvan
Verified booking
Standard Room
Stayed in Jan 17, 2025

"Excellent"

8.0

Todo muy bien excepto el servicio de internet que tiene muchas dallas

Helpful?
C
cristhian
Verified booking
Standard Room
Stayed in Jan 15, 2025

"Excellent"

8.0

Bonita y práctica a un muy buen precio

Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Excellent"

8.0

Muy buen lugar

Helpful?
S
Sandra
Verified booking
family
Standard Room
Stayed in Jan 7, 2025

"Excellent"

8.0

No servia la cafetera

Helpful?
R
Rodolfo
Verified booking
Standard Room
Stayed in Jan 5, 2025

"Excellent"

8.0

Muy buenas camas, buen equipamiento. Internet limitado, estacionamiento exterior limitado.

Helpful?
A
Ariosto
Verified booking
Standard Room
Stayed in Jan 3, 2025

"Exceptional"

10.0

Excelente lugae

Helpful?
F
Fernando
Verified booking
partner
Standard Room
Stayed in Dec 28, 2024

"Good"

6.0

While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.

Helpful?
R
Roberto
Verified booking
Standard Room
Stayed in Dec 23, 2024

"Muy regular el hospedaje "

6.0

La verdad es que el servicio desde la recepción es bastante regular, parece que están haciendo un favor. Rentamos dos habitaciones, la verdad es que la señorita por teléfono nos ayudó a cambiar por dos camas por cada cuarto y se logró; pero la verdad es que ya estando en una de las habitaciones, la cama estaba húmeda. Llegamos tarde ese día y era muy problemático el reportarlo. Al hacer el check Out se lo informe otra vez en la recepción, y la verdad es que parece que les vale.

Helpful?
E
eduardo chávez
Verified booking
Standard Room
Stayed in Dec 21, 2024

"Exceptional"

10.0

Muy bonito por dentro, solo que afuera no hay letreros ni avisos y la entrada está tras de un árbol, por lo demás está muy bien

Helpful?
L
Lidia
Verified booking
family
Standard Room
Stayed in Dec 17, 2024

"Exceptional"

10.0

Excelente servicio

Helpful?