The Myriad Hotel Louisville, Tapestry Collection by Hilton

Staff was very nice / very clean / plenty of places in walking distance /

Loved the pool area!!

We loved this place! The outdoor pool was amazing! The staff were always so kind and courteous. I loved the coffee shop located in the hotel. It checked the box for everything we were looking for!

The hotel was unique and perfectly nestled within a very fun area where you could walk to a ton of places in a mile or less. However, the hotel rooms were very industrial and bare (painted brick walls and concrete floors), lacking the comfort that you might want in your home away from home. Our room had one chair, nowhere to put luggage (and they didn’t even have a portable rack when I called the front desk), limited closet/drawer space, no bath mat, etc. I get the motif when trying to pay homage to the industrial history of the building, but it just didn’t translate to the coziest stay. My husband had the protest that there were no real TV stations (I guess it was mid-Sept so this is likely a football thing, I was ok with it!). Now the restaurant, Paseo, was amazing. The pool area was small but well stocked, but it was packed the entire time we were there. The staff throughout the facility were friendly, and helpful. If you’re looking for a modern, simple stay, and don’t desire some of the more simple comforts, this is a good place for your stay.

This hotel, in my view, is not worth the nightly room rate. We stayed here one night and then moved to the Bourre Bonne in Louisville, another Hilton property..for the same nightly room rate and the experience was night and day. The neighboorhood is wonderful and the Paseo restaurant was wonderful...but the hotel room itself was not super clean and VERY miminalist. When we asked for hand towels in our room the front desk representative said "this is more like a hostel hotel, we don't gave hand towels". So, if an upgraded hostel is your jam than this hotel would be great for you. For the price, I would choose the level of service and amenities at the Hilton Bourre Bonne.

Hotel was nice but had poor lighting and hot water was none existent.

The only reason for 3 stars was the sound proofing was pretty bad. Whether it was the walls or coming through the duct work the gals next door were partying it up and we wrre trying to sleep. We could hesr EVERY word lol. The room was super cool. A litte dark though. We were on the ground floor and faced a busy street. Again the street noise was loud, easier to tolerate than the grils next door screaming. The window was very old and small. And not very safe looking. Could've used an extra floor lamp in the room with such a small window. Noise eas not anyones fault, front desk handled the request promptly but they should update some of those windows and look into sound proofing. I wish I had time for the pool it looked awesome, The litte bar/ lounge in the lobby was amazing. Will definitely stay again but will ask for a 2nd floor room. Loved the concrete floors in the room, the decor, the industrial feel, the neighborhood, etc. Oh they don't have a parking lot....there was a public parking lot across the street for a fee. It worked fine for our 2 night stay, But more than that it would be to expensive.

First, their pool is PACKED with day-pass users everyday of the week, all hours of the day, with DJs and heavy drinking to boot. Plus, the hotel regularly closes the pool for “Private Events” without advance notice! Next, the hotel has a full service restaurant on-site, and proudly offers poolside service to Swim Club guests… but there is no room service available and the breakfast offered in the lobby coffee shop is very meager. But, again, they are more focused on their Swim Club guests than hotel guests. Third, the rooms are very poorly appointed/looked after, especially at this price point. Sheets and towels are low quality; shower curtain was moldy; our ceiling had a bad leak; the smoke detectors “activity lights” blinked so brightly, it was as if there was a lighthouse in the room; no floor/ table lamp in the seating area; and a very under-powered A/C unit. In general, not worth the price paid. Finally, when I raised our concerns to the General Manager, I received a fairly condescending, “I understand the scene is not for everyone… our hotel is a quirky place…”. And while I was promised a partial refund, after several weeks and lots of follow-up, that has yet to materialize. See very similar comments in numerous reviews below. The Myriad just falls short in a countless number of ways when it comes to meeting hotel customer expectations.

It started with check-in, they asked my name, took a card then then handed me the room key. No directions, no information. The rooms were very modern, minimalist, & clean. The phone & TV were both broken. They are short on housekeeping staff, so they didn't freshen up the room for our 5 day stay but did give us fresh towels. There was no trash bin other than the tiny bathroom bin. I've had bigger to-go cups, it could hold a couple of tissues. The pool area was pretty dingy, & the size of a walk-in closet. I'm not joking! Overall, nothing great or awful. Overpriced for a basic sleeping area.

Clean & location

3rd time staying here because of location. EVERY time we stayed our key did not work after coming back from dinner. Also computer was down when we got there and after dinner had to call a manager to check in and get key, it was a few hours in between us checking in and returning from dinner, computers still down, manager still had to be called. Either fix the computer or get manger on site when issues com up.