Konocti Harbor Resort

The room was way bigger than we thought. It was clean, quiet, nice views of the lake. I wish o could have stayed a couple days more. The restaurant on site had horrible service, the food came out cold. That was the only bad thing to say about the stay.

Many reasons. They're in a unfinished remodel state. The shower was made wrong. The ceiling had holes, there were spider and big nests in the room. The pictures in the Ad are OUTDATED. The entire bottom floors were condemned. Paper windows and boarded up. They were not currently in construction. We could see the paper in the windows was down. It was very weird and unnerving sleeping over that. Using your App we feel you should have had knowledge of this and it should be in the description. We feel we should receive a partial refund at the least. It was not a good experience. Worth only about $59 - $79 a night. I have pictures but they're not uploading here.

My mother which 92 years at the time last year book a room in there ADA Room. Rude staff, no phone in the room and day of check out office had chain on doors leaving guest with no access or calling. I live in Florida so I was not a guest at the time. Called the manager which the conversation went well she offered a full refund. Never got the refund so tried on several occasions to contact the manager no resolution. Finally gave up. My mother wanted to stay for her 93 birthday I made the reservation for 8-1 thru 8-3 this year online and was sent an email the next day and was cancelled. Tried to call the front desk refused my call and claimed I am now banned from the hotel. I have never been a guest just trying to help my mother. I will be reporting to the BBB. Horrible experience.

Nice and quiet. Beautiful view and lake.

Do not stay here. They made an additional unauthorized charge to my card. I called the hotel to sort this out and spoke to a very snooty young lady who hung up on me. Very shady. I had to file a claim with the bank that issued my credit card. After much hassle I got my money back.

The service were very limited due to holiday weekend. No breakfast were available even there should be a food. People were off during holidays and every service was not available. We ended up winding up ourselves earlier than planned. I say please do not keep the service open if you are planning to close during the holidays.

Stayed here for a Lotus Owners Club event and had a fantastic time. They are really working on bringing this place back to its former glory. I remember as a kid hearing the ads for their concerts on the radio and I was super nostalgic staying here. The rooms were remodeled and felt modern. Beautiful views of the lake. Cool atmosphere overall and just a nice trip.

Get 0 rating. They gave us the Worst service ever for our Anniversary on 8/24/24. Their restaurant Food made us sick.The room,tub, LR throw rug was filthy with cookie crumbs not vacuumed, LR table was dirty, bed sheets all were dirty. No internet service. No housekeeping available. No electricity in the kitchen. No curtains in living room . No staff available except front desk staff and security staff Mike. So we could not eat there had to go elsewhere to eat nor use tub or shower. Others tenants above us kept us up till 3:00 am moving furniture etc. stomping etc. we couldn't sleep. Too many complaints to list. No manager on site. I had called the front desk several times with so many complaints with the room and no one available to help they had written 4 separate sticky note pads of our complaints. I was given Allie manager number spoke with her briefly called her back with a list of my complaints and concerns and she never returned my several phone calls or emails and we were never refunded $31.09 spent at Konocti Marina they said they would refund. Mind you this was the 2nd room they gave us. We left out next morning right away to go home had it not been dark and a long drive we would of left out the 1 st day. Nicole told me when I was discussing a refund with her that we weren't welcome to come back after we put in our complaints of the Awful and No Service we were given. Talk about wrongful doing especially after we were the ones who suffered a very Bad experience. We will never go back and have shared our experience with our friends who say they too,won't be going there no more as well. This is the first bad review I have ever had to report. I wish the manager would of taken care of us with better customer service.

I was going to rate 4 stars, due to a few issues such as no outdoor lighting in the areas where we walked up the hill to our room, and no individual umbrellas/shade at the pool, but the fact that the beds were exceptionally comfortable and ALL the staff provided outstanding, far above average and phenomenal customer service, I upped the rating to 5 stars. We were only there for four days, yet by the first evening, we already knew lots of staff by their first names, and were excited each day to see everyone. Honestly, I cannot say enough about the staff at the resort. Friendly, helpful, accommodating...just the best of the best, from the front desk staff to security to the Marina store to the pool staff to the restaurant/breakfast/bar staff. They have a ways to go with regards to the resort itself, but they are constantly working at it and making improvements all the time. There was a surveyor at the mini-golf area, which hopefully means that in time, that will be up and running again. I love that they kept the lobby area the same, as well as all the walls of framed autographed posters of the bands that played there. Like a trip down memory lane! Rome wasn't built in a day - it's a big undertaking getting the resort built back up - all these things take time, money and effort. To think of where this resort was five years ago compared to where it is now, it's a huge accomplishment. I personally have five plus decades of memories of this place and we are so grateful and lucky that Konocti is back!!! We will definitely be back in summer 2025.

The rooms have been recently renovated. It looks like they went on the Temu app and purchased everything for the hotel. It’s all so super cheap it’s already falling apart. Some things are still super old and broken. -Fire doesn’t work -Screen door is off -The ac has a bright light u can’t turn off -the door chain, chains to nothing However, I freaking love this place. The staff is wonderful! The view is amazing! Nice, charming change form the cookie cutter hotels! We will be visiting again.