My Place Hotel-Idaho Falls ID

This place had everything a person would need to stay for business or for pleasure. Very friendly staff and very clean.

If you are not a person who travels often, this hotel would be adequate. That's about all I would say about it. While they offer a "full kitchenette" there are no dishes or any kind of item that would make it so you could use it as a kitchenette. The front desk said they "used to have stuff you could buy, but we don't anymore." What is the point of advertising it then? We came in with groceries to make dinner and had absolutely nothing to use. The television is not a Smart TV. You will be watching the local cable tv and nothing else. The Internet stopped working intermittently the whole three days we were there. They offer no breakfast, no pool, absolutely basic provisions. The ice maker is very noisy. The room had a strange smell I couldn't quite place. There was a mix-up with the cleaning team about whether the room was empty and needed to be cleaned. THREE TIMES they tried to open the door to come clean the first day we were there. Overall I would not recommend and we won't be coming back, either.

Nice place, will return.

great

Stayed the night after a long ride on the bike. Washed clothes and took it easy. Very comfortable and clean. Highly recommended

This hotel was clean and spacious. The young man at checkin was welcoming and helpful. The beds were comfy with great pillows. It is next to the interstate so we heard traffic. Also we could hear the neighbor showering at 11:30 pm, and it was loud enough to wake us up.

Love the amenities at My Place Hotels. There were a couple minor things off (shower curtain stained, body wash dispenser missing, etc) but they didn’t detract from my stay.

Great customer service. Arranged parking for us having a truck and trailer Truly appreciated it.

It's a great place to stay. The only downside is that it doesn't have a pool. Other than that, everything was great. It was very clean and in a good location.

Check in took forever. Please do not ask your staff to read, verbatim, a disclaimer document to every customer at check in. It took too long and was awkward. Also, please be honest about the Breakfast offering. It sounds like a free breakfast by way of the in-room marketing piece, but then you have to log-on to an app… and only after you’ve gone through the pain of the ordering process do you discover in small typeface that it costs $$$ along with cryptic instructions that suggest the order must be made the day before… ridiculous. Even hotels that are lesser overall quality offer free breakfast cereals, yogurt and hard boiled eggs. I was double charged for the room then had to make calls to remedy the matter by phone. Overall a very poor experience.