The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton

The food and service was great

My room was like being in a cave. The window looked at a wall that was 3 feet away. No natural light, literally a coffin. And not enough lighting. Not like any picture on the website. Completely depressing.

Clean room, great location, neat hotel. The art is pretty cool. Front desk employees are detached and mediocre on a good day. They seem more agitated by guests more than anything. Hotel food is uninspired. Worth noting its expensive but that should be expected. Wouldn't recommend staying here.

Great place

Great location in the heart of Printers Alley! Property is nice. Comfortable room. Need more luggage carts and staffing seemed to be short. Long wait checking in. Staff member working desk was really kind & courteous though. Worthy of 4 stars not 5.

Great experience excellent staff especially front desk

Good location within walking distance of Broadway. Room was small but perfect for a quick weekend trip.

Had a little trouble with the reservation getting in, but the staff was nice and helped us out.

Good Breakfast, location was good, drinks were good. The receptionist upon our arrival provided great recommendations.

Good Breakfast. We had room 301 in the Nashville location and the right side of the bed is very squeaky. We would have wanted a room with a window, the room felt very enclosed and there were 2 windows but they faced a hallway which was very odd.

Staff was excellent

Pros: Staff working valet, front desk, and housekeeping were exceptional! Friendly, attentive, professional, and eager to ensure guests enjoyed their stay. Clean, safe, updated hotel within walking distance of Nissan Stadium, bars, restaurants, and other tourist attractions. The rooms were well decorated with art pieces and clean but the lighting is quite dim. Cons: Service was atrocious in the bar/dining lounge. Waitress never came back after dropping off menus. Took 30 minutes and waving bar staff over to finally get order taken. 15 minutes later we finally received drinks and eventually the food order. We ordered the Tuesday taco special which was 2 tacos (2 pieces of shrimp per taco) for $20. Bloody Mary was nearly undrinkable because there was so much lime in it. Quite possibly the worst drink our party had ever tried. The lounge and bar area was really well designed and furnished with a great selection of whiskey and bourbon and shows great potential if the service and quality of food was improved. There was plenty of staff for the number of patrons but they lacked organization and hospitality skills.