The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton

From last night check in with Portia to check out with Terraneice, it was like dealing with family. The staff seemed to care. The location is very central for Broadway, the stadium and the arena.

Valet parking Warning: Both our cars were broken into. Valet locked one. Thieves broke window to get in. Valet didn’t lock the other and thieves rifled through all and stole a little cash but left their engraved vape pen! Hotel has done nothing to rectify our situation and has made no response to our inquiries. Valet attendant told us break ins happen all the time. Why didn’t hotel warn us at check in? Very frustrating, disappointing and costly. At $60 a night for valet parking, this can become a very, very expensive experience.

Everyone even valet were extremely friendly, loved my stay here. 3 min walk to downtown was perfect for the 4th celebration

Even better than in pics. Fantastic location

Bring bug spray and your own sheets!! By far the worst hotel stay I’ve had under any brand. I’ve stayed at Best Western’s for way less than the over $200/night this room cost and had a far better experience. Rooms are not cleaned or sanitized and based on the discovery of a women’s broken fake nail in my bed I’m highly doubtful sheets are changed in between guests! Then there was the whole fruit fly/gnat attack I endured and it took several increasingly angry phone calls to the front desk before the “maintenance” guy came and guess what? His can of bug spray didn’t work 🤦🏽‍♀️. I urge you to avoid this hotel and stay elsewhere!!

Wait staff in restaurant were excellent. Overall hotel met expectations.

Overall a very nice hotel in a good location, conveniently situated just a short walk from Lower Broadway. Boasts a charming atmosphere, with artwork adorning the hallways. . Although I enjoyed the flavorful breakfast at Gray & Dudley's, I found the portion sizes somewhat small for the price compared to other options in the surrounding area. The staff was very helpful and friendly. Natalie at the front desk is a shining star at the property.

Can walk to Broadway! Security onsite at night and door was locked and needed key after 10 p.m. which was good for safety. Had to get my uber at 4 a.m. and security was there to walk us to our uber outside.

Amazing people work here! We love everything about this hotel.

Overall, for a 1-night stay, hotel was quiet and clean. BEWARE of valet parking! Thankfully, we did not have any issues but 2 cars the morning of our departure had been broken in to. Apparently, from what we understand, this happens fairly frequently.