Comfort Inn & Suites Newark Liberty International Airport

Not much-

Under renovation and have done nothing to minimize effects of it. The room was new but the TV wasn’t set up. They had no towels. I couldn’t call down because the phone wasn’t connected either. I mean c’mom. You mess up on towels in a hotel, that’s pretty bad.

I need to pay Paking for the day

You need to pay Paking

Staff/room

Check in/Lobby

The staff are amazing and friendly. Hot coffee is always available. Staff are probably the friendliest people working in the industry

They are currently renovating and it’s not the prettiest and it’s extremely loud.

We had accomodations at this property on 3 different occassions. Unfortunately the first reservation we had to cancel due to a flight cancelation. The booking was non-refundable and the hotel made no exceptions. The second and third bookings were a week apart, flying internationally and returning. The rooms were large, clean, quiet and recently refurbished. We had a king rooms and were furnished with a microwave and a refridgerator. Additionally, the room came with 2 chairs, a very welcome addition. Why hotel rooms often come with just 1 chair, forcing an individual to sit on the bed, is just so inconvenient. While the hotel was under renovation, it did not affect the stay. The lobby area was makeshift but efficient. Hotel staff were friendly. The airport shuttle is efficient, free and runs on demand. Breakfast, on our first stay was excellent. Breakfast during our second stay was chaotic. Stocking the breakfast items was slow to non-existant.

Attention to detail was sporatic. On our first stay, the bathroom was supplied with a wash cloth and soap. On the second stay these items were ommitted. While the same breakfast was on the menu for our second stay, the breakfast room was chaotic. The hotel was catering to an international tour group of about 30 people, which the hotel did not adequately prepare for. The 2 person staff was completely overwhelmed and could not keep up with providing breakfast items timely (coffee, hot water, eggs, etc). They ran out of fruit, sweet rolls, etc. The time we were at breakfast was 7:00AM and breakfast opens at 6:30AM. This was also the time we were at breakfast during our first night's stay.

Bon petit déjeuner, le personnel est agréable, disponible et arrangeant.

It had a free airport shuttle

Our room was dirty and had hair in the bed, we switched rooms but it still didn’t feel super clean. The staff were cold. This experience was just not worth it.