Holiday Inn Express & Suites Alton St Louis Area by IHG

Clean room and nice staff

The property was clean and the beds were very comfortable. The location to the riverfront amphitheater was close and good for us.

The only real negative regarding this property was it was pretty noisy. For being a 1 year old building, it’s just pricing that you could hear everybody walking around above us and people talking in the hall. I would’ve expected more soundproofing for a new building.

New and nice

The staff were extremely kind & helpful! The hotel & our room was very comfortable. Highly recommend this hotel.

I like how the staff especially Dani the receptionist made our stay pleasant. Easy check in, adding points to my account, clear explanation of the amenities. The hotel is super clean, the guy who is cleaning the ground was a great in his dealing with each inch of the ground. Highly recommended for a quiet stay.

Staff was friendly. Especially front seat and the smiling lady at the breakfast station

My visit and stay was due to a major surgery my daughter in law was undergoing. The front desk clerk, Paige, was extremely empatic. The front desk clerk, Chris, was very helpful in providing the items I needed and helping me extend my stay one more day. Annette, the breakfast lady, was very friendly, always eager to help with food selections. I found her a joy to converse with. I would recommend this hotel to any one traveling. Although they did not have a pool, there were several families with younger children. The room was very well stocked with all the necessary items, plus many extras. The beds and pillows were very comfortable, the room was clean and welcoming when I arrived. I loved that there was a walkin shower instead of tub/shower combo. In this area of Alton, I would absolutely send my friends and spread good words about this hotel. As a mater of fact, I already have. 5 out of or 10 out of 10 however you want to score it!

This hotel was clean. The pool was not working and there were some lights in the room a That didn’t work.

We had two queen beds and a pullout couch. We were a family of 5 and it was great. Breakfast was good. My only complaint was pool was closed and no bacon.. lol.. its cause I love it.. but they had eggs, sausages, pancakes, beagles, bread, yogurt, cereal, and cinnamon rolls.