Royal Hotel Bronx

Que si uno no llega a las 12 am. Cancela las reservación

Basura de hotel. Cancela las reservaciones

Dirty room dirty towels with stains dirty bedsheets and dirty pillows either stains.

Dirty

Location

No microwave or refrigerator in room. Sucks

Comfortable bed.

The sheets and pillowcases were stained. The bathroom was not well cleaned and there was stuff on the mirror and hair in the drain. It felt more like a rooming house than a hotel. The hotel was across the street from a bar and on Saturday night it was loud until the bar closed.

There was very little to enjoy about this place. The only aspect that was appreciated was that once I made a complaint about my room, the staff did transfer us to a different one. There were not many differences between the two cleanliness wise, but it was a small improvement. Although, I definitely should not have to ask to be transferred in the first place.

Overall cleanliness was a zero. The first room had multiple areas of blood, mold, cigarette burns, hair, and other sticky substances/ stains, and it was unable to lock, therefore we had to get transferred to a different room. Unfortunately we couldn't get transferred until the next morning so we did have to sleep in the room. I was not satisfied in the urgency. The second room we were in was able to lock, and had no blood in it, but there were still stains and other sticky substances everywhere that made us uncomfortable with the stay.