Candlewood Suites - Joliet Southwest by IHG

Quiet and in good proximity to where I needed to be.

There was an odor in the room.

Nothing

The price I had issues with the hotel stay in general

Nice place. I'd stay there again.

I come to visit family often and stay at the Candlewood and the Holiday Inn here very often. I prefer the Candlewood due to the amenities and the spaciousness of the rooms. Very quiet, close to the expressway, plenty of parking, good Wi-Fi and out of the dozen times I’ve stayed here. I’ve never had an issue in any manner. The restaurant for hamburgers are good and also the staff is always pleasant and friendly. The rooms are always clean and and neat. Always remember Candlewood does not do daily cleanings or housekeeping due to. It’s kind of an extended stay hotel. I prefer not to have housekeeping in my room on a daily basis therefore that’s why I’d like to stay at the candlewood. Highly suggest this location if you’re staying in the area. Don’t get me wrong in the holiday in rooms are also very nice, but I prefer the Candlewood

Very clean, bed was very comfortable, staff friendly and helpful, breakfast buffet was fabulous. Loved fire pit and pool.

Nothing I didn't like

The location was convenient.

We weren't given the room we booked on booking.com. They took a very long time to switch us (after a long day traveling with kids) and then the new room they gave us still didn't meet what we needed (we needed 2 beds and a full size fridge with freezer). I have tried to contact Candlewood Suites multiple times and no one has helped.

Great property and location adjacent to the interstate. However, I was very displeased with the fact I had ants in my room the next morning after my son left out some food in the kitchen area the night prior.