Executive Inn By OYO Queenville Mena

The bathroom had broken tile with roaches coming into the room; the bathtub drain had literally rusted out. The showerhead wouldn't stay in place; the room looked to have not been updated in decades. Suspected bed bug bites after staying here; the linens and towels were not cleaned appropriately. Trying to contact the front desk to get towels was almost impossible - there was no answer when calling front desk; after stopping by the next day and being told towels would be brought to us, there still were none an hour+ later - finally had to find the laundry and get the front desk attendant's father (who does the laundry apparently) to get us some towels. Would not recommend this 'hotel' at all - also the picture in the listing looks nothing like the room we got.

None of the electrical plugs in the room would work. I was unable to charge my phone. Tv was very limited with channels to watch. most of what I wanted to see, would not work. Shower was not relaxing at all. It needed a massage head.

Bathroom floor was dirty behind the door. There were several cockroaches. Had to ask for tp and towels. Old food in the fridge and microwave. A man's dog was hit on the road. He was very distraught. Rather than offer any condolence kindness, the owner called the police.. 10/10 would avoid this place.

The owner is more than accommodating. Didn’t have a blow dryer in room and owner sent for a new one. Bed is more than comfortable. Walked in to one of the best smelling rooms I have ever stayed in. I stay in motels and hotels several times a month and this place you can’t say enough about its quality. Hard to change the outside of an old motel but they sure did a great job on the inside. If you going to Mena this is where to stay!

The man who checked us in was very nice, and you can tell the rooms were remodeled and our room was very clean. But the the shower didn't drain and the room we were moved to ended up being occuped by someone else. Also, there was a man lingering in the parking lot who appeared to be on something. So my child and I decided to leave and find somewhere else to stay.

The property was poorly maintained and run down. It’s actually in a good location. I had no problems and it was fairly cheap. But probably wouldn’t stay there again. The staff was friendly

Our bedding was clean and we had a quiet nights sleep- that's most important to us. However, They were finishing cleaning our carpet as we arrived so we had wet carpet which wasn’t pleasant. The coffee maker had coffee in the water well so we didn’t make any. The room was pretty run down overall.

The people who operate this property are amazing. They were very good to me the whole time I stayed here. One time something was wrong with my lock on the door and I couldn't get into my room. They got their mechanic there to fix it for me immediately. I felt very safe and supported. My room was clean. I would definitely stay at this property again.

Nice room. Comfortable beds. Quiet,

The property looked scary from the outside. Inside was a decent room. There were things missing that you would usually find in a hotel room. No Kleenex and not a trash can out in the room are two things I can think of.