Bywater Suite Hotel

Very modern apartments and pool, friendly team supporting and the location was good

Some amenities were not present in the apartment and raising a ticket could take a while - best to speak to the reception team

Very helpful staff

As soon as we turned onto the street, we were blown away by the security and BEAUTY of the property. Everyone that worked there was absolutely wonderful and helpful, and I cannot stress how thrilled we were with not only the property, but the room, which had two separate bedrooms (great for families!), and a large open space to hang. We had a happy shock to find out that the room had a full sized washer and dryer, so we went to the local Walgreens and got travel-sized detergent and dryer sheets and very gratefully washed a few days worth of clothes before our cruise left.

We were a bit confused when we arrived where to check in, but were met with friendly and helpful people to assist us in getting to our room and getting our car parked in a spot. Very happy to have our vehicle inside a secure location.

The property was pristine. Beautiful pool area, plenty of parking. Our rooms were clean and modern. Staff was very helpful and accommodating.

Nice facility, Clean room.

Only one blind on window, No curtains. Bedroom extremely light because gaps between curtains and window. Needed codes for parking, building and room entry. None (save room) were backlit or lit. Very difficult to see and enter. Only automated responses to calls for service. Calls generated tickets that could be edited but not canceled. Set off smoke detector with toaster and had no way to reach anyone immediately. Fortunately, it was 8:30PM, not later, after a few minutes a staff member arrived and shut it off. Frustrating not being able to contact a real person. Ice maker was not on so had no ice first night. Staff member turned it on but said they left it turned off so it didn't overflow. Not optimal. Wifi was offline first morning and 3rd night.

Not much

The shower was not cleaned properly

The facilities are modern and clean. The pool area is very appealing.

the staff was very helpful and courteous. the property was very interesting, our suite was clean and very updated.

the multiple entry codes were confusing. some other guests had less than desirable habits. the bed was not what i prefer but ..........

beautiful setting, nice area, very clean. Owner was very nice.

Fee for everything. ( If you want to check in early, parking etc.) When you look it up says parking for 15 dollars a day but you are charged 30 a day.