WoodSpring Suites Olympia - Lacey

Bed was comfortable.

Many dogs with people staying there. Hallway smelled like dog pee. Price was very high compared to value. Overall a bad experience. Room had a hole in the bathroom door as if someone punched it. I am sure maintenance team had seen it but left as is. Stayed there only a few hours to sleep and left early in the morning.

General manager is horrible extremely rude

It was clean and well kept but the staff and customer service was horrible, plus...even though it seemed cleaned and orderly, it also seemed like a cover up for a trafficing ring... the staff were young girls and there were multiple young woman I'm amd out of there over the week.

The staff was extreamly rude to me, they even charged me 250.00 extra dollars for smoking a cigarette on the sidewalk out front, I was around 20-25 feet away from the door but I guess the manager just didn't like me. They locked me out in the middle of the night when I went out for a smoke and attempted to call the police and have me removed but couldn't coarse the officers to believe what they were saying. It was extreamly sad to see the amount of young adults and vulnerable elders were in and out of that hotel over the course of a week.

Location and price.

Only 2 towels no wash cloths or hand towels. Minimal soap. No shampoo etc. No coffeemaker etc. Concerned about the volume of cars with broken windows and damages. This is located behind a strip of businesses.

Convenience, it’s new and the location

Lack of utensils

Check out was speedy.

Room, hallway, and elevator were pretty dirty. People started stomping around above us through the night, when it should’ve been quiet time.