Fairfield Inn & Suites by Marriott Fort Lauderdale Northwest

The location was convenient.

I am writing to express my disappointment regarding our recent stay. We encountered unprofessional behavior from the front desk manager Stacy, and the housekeeping service was unacceptably poor. Despite our requests, our room was rarely cleaned. When we followed up, a housekeeping staff member complained about the workload and 'guest complaints,' seemingly confusing our group with someone else. This lack of service and defensive attitude is not what we expected. Traveling 1,173 miles to another state to be mistreated is unimaginable. There were weird individuals loitering around the area smoking making it uncomfortable.

The hotel is clean, appears recently renovated, and the rooms are fairly quiet thanks to decent soundproofing. Free parking is also a nice plus, especially in Florida, and the price is relatively reasonable.

The biggest problem is the location. It is very isolated, about 20 minutes from the nearest highway, so getting to the beach or almost anywhere else takes 40–45 minutes each way. Breakfast was also disappointing: poor quality, unhealthy, and exactly the same every day. Service was weak as well. Housekeeping was only every two days, which was not clearly communicated, and it was not even done on the scheduled day.

Staff were really helpful . Room was beautiful . Excellent breakfast

Nothing

Clean and service was great!

Everything was great

Loved everything