Hampton Inn Chicago Orland Park

Breakfast was good

The entire experience.

The hallway traffic.

The staff and breakfast.

The property was clean and convenient. Beds were comfortable and staff was pleasant!

Everything the room the breakfast the location and the employee

I was pleasantly surprised at how clean the hotel is and how diligently the cleaning staff works to maintain the property. I will give kudos to a young gentleman who worked the evening shift. I didn’t catch his name but he was super attentive and I appreciated his kind demeanor. The woman in charge of the breakfast area is very attentive and always making sure everything is clean and stocked. She was great as well.

I just have a few suggestions the sheets and bedding sometimes had a mildew smell and the pillows go completely flat. Also the front desk staff could be more welcoming. The vibe you get as soon as you walk in, seems like you are bothering the front staff.

قريب من المناطق الحيوية في اورلاند بارك شيكاغو

تعامل الموظفين غير لطيف

I drove approximately 14 hours from Georgia to the Orland Park, Illinois Hampton. I paid nearly $500 .00 and upon arriving to the Hotel, Booking.com had not communicated with the Hampton to have my room prepared and they left me in the cold.

I was very tired and they failed to accommodate me in any way, even after agents from booking.com assured that they had received my payments. Afterwards, I left because they did not attempt to make things better for a person traveling that amount of distance.