WoodSpring Suites Chandler Airport

N/A

Bed up against the wall with little room to get out for second person ! We reserved a king suite , but were told they were sold out when I asked about the small bed . We reserved way in advance .

Clean

No amenities. Had to pay extra for towels. In order to get the towels I had to take the dirty ones to the front desk…ridiculous. Bed was hard and lumpy. We won’t stay at a woodsprings ever again.

The location was the only positive thing.

The walls are paper thin. I could hear snoring in the room next door. The bed was the worst!!! The sheets kept coming off and you couldn’t move without it squeaking and waking up everyone. There were absolutely no amenities. Two towels and a bar of soap, everything else was a charge.

Cleanliness, location, parking

We needed a place to sleep, period. The mattress was lumpy and noisy. It creeked and squeeked every time we moved. The bed frame was low but solid. It Was the Mattress! Even a few amenities , like an ice machine would have been nice.

Price Location Size and layout of room Parking

A little cheap with supplies: No dishes (unit had kitchenette) No shampoo No face towels No in-room coffee No tissues No housekeeping for 4 night stay Just one disposable plastic cup, a bar of soap, and one roll of toilet paper

Alyssa at the front desk was awesome and works very efficiently but needs additional support during popular check in time frames because that work load should not fall on one single person. Parking lot always had easy up front parking available at all times. Room was clean. Bathroom was large. Water pressure was good.

Key cards didn't work for the full stay and had to be rekeyed the second day. Check-in line wait times were very long just due to the number of simultaneous guests seeking assistance. Hotel seems to serve a transient population due to the kitchen in the suites, but it still seemed safe. No basic items to use with the kitchen suite - not even a plate to be able to put leftovers on in the microwave or silverware to eat with. Bed was very squeeky. Towel service is below average.

The smell of marijuana, the employee smoke at the back door. My daughter is a minor athlete and she would hold her breath from the door until we got to our room.