WoodSpring Suites Ashland - Richmond North

We enjoyed the comfortability of the room we were in

Honestly nothing was bad, though sound does travel here

Absolutely nothing. Very rude people very dirty. See pictures of hallway entering room

First of all we booked a King bed room but the door on room 419 wouldn’t lock, receptionist was very rude about it! We were then forced to take a double queen bed room because all king rooms were “reserved” meaning our reservation from December or January didn’t amount to anything. Asked if we could get a discount due to not being what we reserved we were given an attitude for asking. We were put into room 124 the room was filthy felt like sand in the floor trash was even in hallway when entering the room. Could not even sleep due to the noise I think it finally settled down about 1:30 AM this is probably out of your control but couldn’t figure out who to contact to maybe settle it down I’m pretty sure who ever was above us was fighting. Oh and don’t ask for an extra towel you have to beg because you can only get one per a person in the room. I would like to know who to contact to at least get a partial refund

Location is great.

Low to no amenities. No carpet or drapes in room - very noisy. Floors dirty and stained (blood?) No hair dryer, 1 - 2oz bottle of shampoo. Efficiency with no other supplies. No coffee maker? Bed cheap and uncomfortable. Noise from interstate very disturbing - all night long. Was glad to get up and out early. No sleep.

Nice

Excellent location, right off the highway.

Not enough towels, no one was available after 11 to ask for assistance.

The room was large and spacious. The hotel itself smelled bad inside and the hallways and elevators were dirty. The welcoming staff was not very friendly at all.

There was a Starbucks and hobby lobby down the street.

The place smelled bad and it wasn't really clean. Our room was by the highway so all I heard all night were trucks and cars passing.