WoodSpring Suites Libertyville - Chicago

No breakfast in the morning here, no iron board, no coffee pot, no coffee, no tea etc.

Apparently nobody works in the reception/checkout desk. Waited all-together 1hour to check in to my rooms that I had already reserved days ahead. Finally was checked in by staff that were so arrogant and with such an attitude towards the people that were waiting to check in. Room was dirty stains on the floor. Beds were so cheap they creaked with every turn. Noisy hallway with people congregating at the doorways. Playing music all night long and somebody alarm was going off from 3am-7am. Probably one of the very worst hotels I’ve ever stayed at

This property is just ok. The bathroom appeared clean at first. Then I saw a lot of hair here & there. Basic accommodations. Bed hard, pillows flat as pancakes. Kitchen had no paper towels, plates, or utensils. Good lighting inside room, good air/heat, convenient to many restaurants and stores, and safe neighborhood.

There was no breakfast.

The bed made noise when you moved.

Nothing

Front desk staff rude I booked 2 queen beds only 1 in the room they were no help

STAFF.

Staff was friendly unlike the woodspring in Carol Stream. They made it were I couldn't leave them a review. 1ST STAFF IS RUDE, UNPROFESSIONAL AND NASTY. IN CAROL STREAM WoodSpring my room I book was 2 double beds, instead I got 1 bed with an empty floor next to it.I put my grandbabies in the bed while we slept on the floor for 2 days. 2 nd they finally move us Monday Afternoon after numerous calls we made , we came Friday and was told their manager said she'll be back Monday isn't anything she could do about it..So ok Monday came after sleeping on the floor for 2 days. Was moved to a room with finally 2 beds But no working stove top. Long story short..Libertyville is better...Carol Stream gave me an horrible experience.

There were not many towels in the bathroom. When we first arrived, roughly 10:20ish at night, the doors were locked. I had to call to get a front desk agent to come down to the desk. It took the pair almost 20min to come down to the desk. It sounded like I woke them up when we called and inconvenienced them. The area was decently clean. There were NO DISHES OR ANYTHING in the kitchen area for you to cook with. I hoe you like air for dinner. The fans were not the greatest. The bathroom had an automatic light that turned on every time you walked in there, blinding you while you were trying to go at night and still stay half asleep. Very disappointed with this stay. It is safe to say that I will not be returning to this sketchy area or horrible hotel. I could also smell marijuana throughout the hallways. If you like loud neighbors and worse than average SoundCloud artists blasting their music, this is the place for you.

Everything

No pool

Unprofessional staff No supplies No shower curtain No tissue No iron Room had nothing in it

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