WoodSpring Suites Moreno Valley

I thought the location was great but was I wrong!

Sad to say the smell of urine, dirty hallways, lots of activity in the parking lot , seemed as this hotel hosts homeless individuals . The floors were sticky, bathroom was the worst smell of urine. Let front desk know, no one seemed to care. Tried to get a noon checkout, could not get a hold of desk and emailed property. When they were , they said 11:30 am sharp , remind you just spoke to someone at 11 am trying to reach since the night before. When we came down was yelled at by the front desk that she was going to charge me because it was 11:35 am , I think the city needs to be notified by the elevator it runs very slow. And then I refused and told me I was black listed. My fear is that a family will get fooled of the location and check in and experience the dirt , pee and drug issues in their parking lot. Staff so rude and unprofessional. I use booking . Com for my work travel never have any issues .. I just am concerned for those that have no other choices and anyone w small children, the beds have half pillows and the refrigerator was full of dents .

Good

I like this place is close to store and restaurant and is by the freeway and they have little kitchen for cooking and big refrigerator and it is safe when you enter the door

Is little dirty like the floor when I took off my shoe and walk around with pair foot I can feel dirt sticking on my foot and the bathtub was smell even the hallway it smell like wet rug and by the elevator was smell like weed and I have a hard time to find a parking spot it was all full

Nothing.

I paid for a room. And never even got the room I paid for. Apparently there were none available. Expecting a refund. I didn’t even stay there at all.

Clean

Too many dogs

Feel like home!

The room was decent

The curtains were a little dirty and other guests were too loud in the hallway. When I first arrived the bathroom smelled like throw up.