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8.6 / 10 Guest Rating

TRU by Hilton Chesapeake, VA

1570 CROSSWAYS BLVD, Chesapeake, Virginia, 23320, Chesapeake, US

TRU by Hilton Chesapeake, VA - main view

About the Property

Modern Amenities
Take advantage of the fitness center and enjoy wireless internet access in the guestrooms. Gift shops and newsstands are also available for your convenience.

Convenient Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is provided onsite for all guests.

Prime Location
Stay at TRU by Hilton Chesapeake, VA in Greenbrier East, and have easy access to nearby attractions like the Greenbrier Mall and Virginia Beach Town Center. Explore the city knowing you're just a short drive away from popular destinations.

Book your stay at TRU by Hilton Chesapeake, VA now and experience comfort and convenience during your visit!

Facilities & Amenities

Fitness facilities
Front entrance ramp
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Accessible (Hearing) - Photo 1
Room, 2 Queen Beds, Accessible (Hearing) - Photo 2
Room, 2 Queen Beds, Accessible (Hearing) - Photo 3
Room, 2 Queen Beds, Accessible (Hearing) - Photo 4
Room, 2 Queen Beds, Accessible (Hearing) - Photo 5
Room, 2 Queen Beds, Accessible (Hearing) - Photo 6
1/6

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

2 QUEEN HEARING ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
1/5

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TelephoneAir conditioningHair dryerPrivate bathroomHeatingSatellite channels

2 QUEEN MOBILITY ACCESSIBLE WITH TUB

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
Room, 1 King Bed - Photo 7
Room, 1 King Bed - Photo 8
1/8

Room, 1 King Bed

1 King Bed228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

1 KING BED W/WALK IN SHOWER

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 2
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 3
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 4
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 5
1/5

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Low desk height (inches): 36, smooth flooring in room, low bed height (inches): 24, wheelchair-accessible doorway width (inches): 42, lowered counter and sink height (inches): 36, low-height counter and sink, accessible bathtub, low-height door lock, low-height view port in door, wheelchair accessible, low-height bed, low-height desk, and wheelchair-width doorwaysNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

2 QUEEN BEDS W/WALK IN SHOWER

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees

Guest Reviews

8.6
Excellent164 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.6
Service8.4
Location8.8
Room Quality8.8
Amenities8.6
Value for Money8.5
Food and Beverage8.5
Overall Experience8.7

Select topics to read reviews

T
Tuwayne
Verified booking
partner
Standard Room
Stayed in Apr 7, 2025

"Exceptional"

10.0

Great experience and I would recommend it to anyone.

Helpful?
S
Sandra
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Won’t stay again"

2.0

Will never stay at another Tru if this one represents all. Management and front desk need to learn good customer service. Got to room - had no TV service - was told by front desk that she was not an electrician and after waiting for maintenance to come for 45 minutes was then told that they were off for the night so, we would have to go without a tv until the next day. We understand things happen, a simple apology would have gone a long way.

Helpful?
N
Natiara
Verified booking
Standard Room
Stayed in Mar 31, 2025

"Exceptional"

10.0

10/10 everything was great , no issues at all . I’ll be back again

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Exceptional"

10.0

Great stay.

Helpful?
J
Jamie Leonard
Verified booking
partner
Standard Room
Stayed in Mar 28, 2025

"Exceptional"

10.0

Great place

Helpful?
J
Jenny
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Staff were awesome!

Helpful?
A
Angela
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

Everything was great!

Helpful?
T
Tamara
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Delayed "

10.0

It took an hour to get in my room because it wasn’t ready when I came to check in.

Helpful?
B
Brandon
Verified booking
Standard Room
Stayed in Mar 16, 2025

"Exceptional"

10.0

Hdhsjshshah

Helpful?
D
Donterius
Verified booking
family
Standard Room
Stayed in Mar 11, 2025

"Good"

2.0

The two nights I stayed there. There was a machine knocking every minute on the clock. There were younger people partying all night two nights straight. The second night I could not take it so I called the front desk at 3 am in the morning. All night doors slamming. Pot smoking, and loud music. Customer service was terrible. I arrived an hour late before check in and my room still wasn’t ready the front desk gave two other people the same style room they arrived after me. Once I opened my room for the Bottom of it was broke. Breakfast was trash. I hate leaving bad reviews worst hotel I’ve ever stayed at. Also on top of this they did not refund me my money due to the non refundable policy. You will be better off spending $80 staying at motel 6. Nobody cleaned my room. Restocked my towels. Terrible day experience overall.

Helpful?
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