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8.6 / 10 Guest Rating

TRU by Hilton Chesapeake, VA

1570 CROSSWAYS BLVD, Chesapeake, Virginia, 23320, Chesapeake, US

TRU by Hilton Chesapeake, VA - main view

About the Property

Modern Amenities
Take advantage of the fitness center and enjoy wireless internet access in the guestrooms. Gift shops and newsstands are also available for your convenience.

Convenient Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is provided onsite for all guests.

Prime Location
Stay at TRU by Hilton Chesapeake, VA in Greenbrier East, and have easy access to nearby attractions like the Greenbrier Mall and Virginia Beach Town Center. Explore the city knowing you're just a short drive away from popular destinations.

Book your stay at TRU by Hilton Chesapeake, VA now and experience comfort and convenience during your visit!

Facilities & Amenities

Fitness facilities
Front entrance ramp
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Accessible (Hearing) - Photo 1
Room, 2 Queen Beds, Accessible (Hearing) - Photo 2
Room, 2 Queen Beds, Accessible (Hearing) - Photo 3
Room, 2 Queen Beds, Accessible (Hearing) - Photo 4
Room, 2 Queen Beds, Accessible (Hearing) - Photo 5
Room, 2 Queen Beds, Accessible (Hearing) - Photo 6
1/6

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

2 QUEEN HEARING ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
1/5

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TelephoneAir conditioningHair dryerPrivate bathroomHeatingSatellite channels

2 QUEEN MOBILITY ACCESSIBLE WITH TUB

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
Room, 1 King Bed - Photo 7
Room, 1 King Bed - Photo 8
1/8

Room, 1 King Bed

1 King Bed228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

1 KING BED W/WALK IN SHOWER

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 1 King Bed, Accessible (Hearing) - Photo 1
Room, 1 King Bed, Accessible (Hearing) - Photo 2
Room, 1 King Bed, Accessible (Hearing) - Photo 3
Room, 1 King Bed, Accessible (Hearing) - Photo 4
Room, 1 King Bed, Accessible (Hearing) - Photo 5
Room, 1 King Bed, Accessible (Hearing) - Photo 6
Room, 1 King Bed, Accessible (Hearing) - Photo 7
1/7

Room, 1 King Bed, Accessible (Hearing)

1 King Bed228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Smooth flooring in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

1 KING HEARING ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 2
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 3
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 4
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 5
1/5

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds228 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch LED TV with premium channels and NetflixFood & Drink - Free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free long-distance calls, laptop workspace, and mobile key entryComfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 4 days Accessibility - Low desk height (inches): 36, smooth flooring in room, low bed height (inches): 24, wheelchair-accessible doorway width (inches): 42, lowered counter and sink height (inches): 36, low-height counter and sink, accessible bathtub, low-height door lock, low-height view port in door, wheelchair accessible, low-height bed, low-height desk, and wheelchair-width doorwaysNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomHeating

2 QUEEN BEDS W/WALK IN SHOWER

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees

Guest Reviews

8.6
Excellent164 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.6
Service8.4
Location8.8
Room Quality8.8
Amenities8.6
Value for Money8.5
Food and Beverage8.5
Overall Experience8.7

Select topics to read reviews

K
Kevin
Verified booking
partner
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Great stay for the weekend.

Helpful?
A
Adam
Verified booking
family_with_children
Standard Room
Stayed in Jul 21, 2025

"Excellent"

8.0

Overall, a good place to stay. The floors needed sweeping; they were not clean. Asides from that, all good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 16, 2025

"Poor housekeeping service "

4.0

The floor was filthy when we checked in around 4pm. Shortly after, I went to the front desk and asked if housekeeping could go over the floors again. The front desk employee said housekeeping was gone for the day and all she could do was leave a note for the manager for the next morning. She also offered me disposable cleaning rags to clean it myself. There were also drink marks on the nightstand and finger streaks across the tv. Prior to completing this negative review, I filled out the hotel’s feedback form and reached out to the hotel via email and heard nothing back.

Helpful?
C
Carolina
Verified booking
family
Standard Room
Stayed in Jul 8, 2025

"Excellent"

8.0

Room was great! Although are bathroom wasn’t fully clean when given the room. Some staff were slightly unwelcoming. Breakfast was pretty good!

Helpful?
B
Bettina
Verified booking
Standard Room
Stayed in Jul 8, 2025

"Excellent"

8.0

Nice time

Helpful?
L
Latasha
Verified booking
family
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0

Check-in was quick and fast, friendly staff.

Helpful?
G
Gary
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2025

"Excellent"

8.0

It was a nice hotel for the money. Never had breakfast in the morning we were too busy with family plans. Great location for what we were doing. Would stay there again.

Helpful?
A
Angela
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

The over all stay was very nice

Helpful?
A
Alycia
Verified booking
family_with_children
Standard Room
Stayed in Jul 5, 2025

"Good"

6.0

My room was not cleaned and I was able to check in as no one checked. I sat in the room as the person came in talking on their phone then plugged it in in the room and proceeded to clean around me. Not a word was spoken. Last night there we had 6 people join us among them my 2 grandchildren (8 &4) the two women at the front desk sat there on their phones and yelled at the kids about the swinging chair. Nothing was said to any of us adults which ended up having the 5 yr old in tears as he was frightened. Will not stay here again.

Helpful?
S
Sharon
Verified booking
partner
Standard Room
Stayed in Jul 4, 2025

"Exceptional"

10.0

I appreciate that the property was well-lit at night and conveniently close to the mall. The complimentary breakfast was a plus!

Helpful?
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