Hilton Buena Park Anaheim

I recently stayed at the Hilton Buena Park (Room 540) and unfortunately had a terrible experience. I accidentally left behind a brand new Dyson Airstraight (still in the unopened box) when checking out. As soon as I realized, I immediately called the hotel’s Lost & Found department. To my shock, they claimed nothing had been found. I was even told, “We’ve found bigger items before, so we would have found this if it was there.” That response was both dismissive and unprofessional. The fact is, the item was left in the room—it wasn’t opened, it wasn’t misplaced. Somehow, it simply “disappeared.” This experience has left me feeling that there is a serious issue with how the hotel handles lost property. Guests trust hotels to provide a safe and honest environment, and that trust was completely broken. I would strongly caution others: if you value your belongings, be extremely careful when staying here. My brand new purchase is gone, and the hotel has taken zero accountability.

Staff not welcoming, completely uncaring and appear unhappy and unwilling to work or assist. Worst disposition of all Hilton properties I have stayed at.

Overall a fantastic stay

Had a wonderful stay, Staff was beyond helpful. Valet Parking, amazing. The room could of

Everything

Loved the downstairs restaurants as well as the mall that was right next to the hotel !

Freindly and very helpful staff

Super clean and modern and attached to a really cool mall.

Loved the rooftop pool

Only thing that needed improvement was to fill the body gel dispenser in the shower. Everything else was very nice.