Executive Inn Ridgeway I-77

With my credit card reservation, through booking,com, they turned me away, said they had no rooms, sorry

NO ROOMS

We got there around 10pm and we get into our room on the bottom floor. And as we walked in there was water all over the floor. We thought it was moo water but when we wiped it was dirty as hell. So we called the manager and he kept insisting it clean and if we turn the ac on it would dry. We asked about just getting a refund and he said no… then he said he would give us another room but it would have to be on top floor. However we were not able to do that due to us having our handicapped grandmother with us. And then got mad because we said we just wanted our money back and we went going to stay. The place just wasn’t clean especially for it being 10 pm and moo water still being wet on the floor from who knows when. And the manger and whoever else was working there laughing because we didn’t want to stay and said the place was not clean. Not to mention no mattress cover on one of the beds and hair on the sheets.

Location

Cleanliness

Rude guys at the desk, he said "No king rooms left, you pay $20 upcharge for double queen..u pay cash" I went to the room and found truly unsatisfactory conditions. I requested an immediate refund and stayed at the Days inn 20 miles up the highway.

Friendly staff, clean room, and new bed. I know this place for 10 years, and I recommend it.

Close to where I needed to be, least expensive, but u get what u pay for

Pool not in use, no room service for 2 days, had to unplug the mini fridge, so noisy, chairs broken,

The price was affordable but you get what you pay for.

Room smelled like stale smoke. There was a cockroach in the bathroom. The refrigerator had brown sludge on the bottom and was very loud. There was dust along the headboard and tables. There was a large spider web behind door with several dead bugs in it.