The Global Ambassador

Enormous TV is nice. Movement. Light in toilet room is nice feature. It would be nice to have a wand in the shower

This was my second stay and was even better than the first! I visited in February 2024 when the hotel had only been open a few months and I was so impressed with everything. A year later, they have somehow outdone themselves. The hotel itself and rooms are just beautiful as last year of course. What really impressed me was the food and their team. Everything I ate was perfect from the salads at Le Ame to the shareable plates at Thea. And their in-room dining is prompt and very courteous. Lyle and Chloe at the Front Desk were both so welcoming, attentive and quick to help me with in-room dining orders, a lost room key, etc. Devin at Thea was my server on my last night and he was a gem. He had great suggestions and was very charismatic. I can't until my next stay!

The service at this property is superlative!

Beautiful hotel, friendly service, amazing bars and restaurants!

Always a consistently 5 star experience at the Global Ambassador. This is one of my favorite hotels in the country. The rooms and overall design is top notch, but the service sets this place over the top compared to other 5 star hotels in the area. I had an issue with an alarm setting off in my room one night and the team swiftly moved me to an upgraded suite, took care of incidentals and issued me a gift card for my future stays. thanks to Rigo, Ryan and Lyle who all stepped in to ensure everything was taken care of, and then some. It is easy to be great when everything goes to plan, but hats off to the GA team for turning a hiccup into a positive experience. Top 1% hotel in my view, highly recommend and will be coming back.

The hotel itself is very high end. Everything is gorgeous. The lobby, the rooms, everything is luxurious and beautiful. The hotel has more of a city feel than a resort. There aren’t vast grounds, but everything is well done and it’s inviting, charming, and stylish. My issue was more with the staff. I asked for a glass or wine when the bar was closed. I had no idea. Someone was behind the bar,. It seemed open. They could have said yes or no, but rather they engaged in an angry lecture how they were closed but they would get me a glass of wine but I couldn’t tell anyone. It was just weird and detracted from a high end feel. At breakfast I was loudly scolded for standing in the wrong spot to place my order. There were zero people in sight, but apparently I was about five feet to the left of where I should have been. I didn’t understand what I had done to warrant the tone. Housekeeping missed my room one day. Nobody was egregious or anything like that, it just lacked that “we care about you” vibe. I would probably try somewhere else before staying here again.

Very friendly staff

The staff could not have been nicer or more attentive. The room was beautiful, the fitness center was great, the dining options were wonderful, great concierge, very popular - the place was hopping with energy and the rooms were sold out when we were there.

Probably one of the nicest rooftops I have ever been and I have been to many around the world. The decor was stunning and it had fantastic views from all corners. The drink selection is good and so were the vibes, also very good service. Would highly recommend.

Great place