The Mallard Hotel

The room was decorated nicely and was clean. The bed was surprisingly comfortable. The mini fridge in the room was larger than what you see in most hotels. The room itself was spacious.The hotel was in a good location, close to the things we had planned on doing. I think the owners have done a great job renovating this motel. **There is a lobby area that we did not visit, so I am unsure what all was in there. They also had a very nice patio area with fire pits and chairs to relax in. They also provided wood for the firepits. There was also a covered shelter with tables and a few grills available to use.

The biggest issue was that the key pad for the door did not work. I had to call a couple of times to reach someone in order to get the lockbox code for the key to the door. Both rooms on either side of us had issues with the keypad as well. The towels were a little threadbare, there was only one tiny garbage can in the whole room, and one of the wall sconces was missing a light bulb. If they hire a maintenance company, they may want to find a new one.

This was by far the worst hotel experience we ever had! Where do I begin? Here is a list of the problems we had: Lock on door had dead battery. We actually found someone to replace it, but that was the last time we ever saw a staff person. Shower was backing up with terrible odor. They said they fixed it but it still was slow draining. We avoided the shower and did the best with the sink. Lack of clean towels - we were told they were in a cupboard in The laundry room but the laundry room was locked. There were no staff on the premises to ask about it. They say there is “grab and go” breakfast??? We were there 3 days and never saw anything nor was there any person to ask. Oh yes I forgot about the fact you had to pay 25 cents for ice but only got 3 cubes to come out. We left on the 3rd day. We couldn’t take the poor service, room odor, or moldiness by the air conditioner. This is just a few things. My husband developed a cough after the first day, likely the mold by the air conditioner unit. We wanted to have 4 days to explore the area and attend a friend’s wedding, but it was a stretch just making it 2 nights. Awful experience and awful hotel.

No breakfast as advertised, nothing worked in the room. No Television, no hair dryer. No employees on the property at all. Stayed 3 days during our mission trip and NEVER found an employee of any kind. Never again

Long black hair on bathroom sink. Small puddle of water on floor i. Bathroom. I cleaned jp with TP, floor was dirty. Also cleaned two other areas on floor...both dirty, one black. Table top brown papertowel when cleaned. Inside top of microwave was not clean either. Plastic ware was in bad shape and only 3 pieces of eating utensils. We couldn't get a neighboring room.. because lock box didn't work and no one was available on site to assist with either the other room or a reclean. We did not stay.

5 Star. Amazing room and nice game room!

It was a self serving property. You had to get your own extra towels and other items. The area where the items were supposed to be was never stocked. We had to buy some extra towels from the dollar tree. The grab and go breakfast was very limited. It was granola bars and apples and oranges as the only options. Overall the place was very nice there were just a few things that may make me not want to stay here again.

The worst experience I have ever had, booked king room on bottom floor room 110, I stayed for two nights and had to fight the room flooding the whole time and all my sons things was soaked with water when we awakened our first night. I made the mistake of knocking the front off the ac unit while trying to turn it down on the Thermostat as it was freezing when we arrived and l was shocked at the nastiness that was on the inside of the unit and even windows had condensation on them from how cold the thermostat was. Which i believe was sign from the get go I should have left the hotel knowing there was mold every where but they don't offer refunds. We was moved to the second floor which was so much better. Oddly even the room smelled much better, and the beds that room was even neater made. And the vent in that room was clean when i checked them. we was about to just leave without a refund after my sons clothes finished washing and drying. Personally, this place took away from our vacation and relaxation time. A little maintenance and a seasoned cleaner would make a big difference for this place. i meet a couple as well in room 109 that stayed for only one night they said they had to use all theirs towels and half the towels from the guest closest to drive their floor the morning they was leaving after staying only one night. take some allergy medication is my best advice if your going to stay there.

We like the location and the size of the rooms. We enjoyed the fire pit barbecue area.

We had trouble with the icemaker. The actual coin slot was hanging on the side of the icemaker, not even attached. The floors were dirty, so one of the rooms in my party tried to wash their floors with the towels in the room and at checkout the hotel said they ruined their towels. They also said that three pillows were missing from the room, which we did not take. this was my second time at this hotel and I stay here because it’s pet friendly. But at checkout, one of the rooms in our three room party was told their room wasn’t pet friendly, which makes no sense because it was identical to mine, which they say is pet friendly so you might want to check with them before they advertise pet friendly because it’s not suggested that some rooms are in some rooms aren’t