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4.6 / 10 Guest Rating

Relax Inn & Suites

4200 Lake Land Boulevard, Mattoon, us

Relax Inn & Suites - main view

About the Property

Convenient Location
Modern Amenities
Multilingual Staff

To experience comfort and convenience with a touch of elegance, book your stay at Relax Inn & Suites in Mattoon today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Shared stationery like menus, pens are removed
ATM/banking
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.6
Good36 verified reviews
AI Summary

Guests highly rate the clean place to sleep and frequently praise the good water pressure.

Categories

Cleanliness2.2
Service5.2
Location5.3
Room Quality3.2
Amenities5.2
Value for Money5.2
Food and Beverage5.3
Overall Experience5.2

Select topics to read reviews

P
Patrick F.
Verified booking
Standard Room
Stayed in Apr 13, 2024

"Good"

4.0

The room reeked of of cigarette smoke, the ratty carpet was very dirty, but the shower was great, Inez, the office manager, was very sweet & helpful, but the facility was not worth an $80 fee.

Helpful?
C
ChelseausUS
Verified booking
family with young children
Standard Room
Stayed in Apr 9, 2024

"Disappointing"

4.0

Staff was very accommodating after an error with Booking.com caused our reservation to not go through to their system. They only had one room left to offer and were upfront that the heat didn’t work, but they provided a space heater that was more than sufficient.

Room floor was dirty and unswept. Bath tub was not clean. Only one electrical outlet. Room was poorly lit. The people who run this establishment clearly care and want to provide a good experience, but appear to lack the resources to fully maintain the place.

Helpful?
M
Megan
Verified booking
friends
Standard Room
Stayed in Apr 8, 2024

"Good"

6.0

The room temperature did not keep up with the unit inside the room. The seal on the door was not complete. We also only got a single bar of soap in the shower.

Helpful?
B
BeckyusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 8, 2024

"We did not stay it was not fit for human occupation. I hope I get my money back."

1.0

Nothing

Booking.com has outdated information. The room had clearly not been used in a long time. The smoke detector was covered. Wires were hanging on the walls. The bed skirts were torn and disgusting. They were trying to make the room presentable. The front desk was friendly, unfortunately the place needs to be token down.

Helpful?
D
DylanusUS
Verified booking
young couple
Standard Room
Stayed in Apr 2, 2024

"Bad"

1.0

In friendly

Helpful?
L
Lavonia
Verified booking
partner
Standard Room
Stayed in Mar 18, 2024

"Excellent"

8.0

The room was very clean and comfy the lady at the front desk and her husband were so helpful in every way I would recommend this property McDonald's is like a 3 minute walk which is convenient if you get hungry

Helpful?
R
RaymondusUS
Verified booking
with friends
Standard Room
Stayed in Feb 29, 2024

"Exceptional"

10.0
Helpful?
T
TimusUS
Verified booking
review category business travellers
Standard Room
Stayed in Dec 14, 2023

"Exceptional"

10.0

Didnt have breakfast,but had a place next door.

Helpful?
G
GayerusUS
Verified booking
young couple
Standard Room
Stayed in Oct 19, 2023

"Bad"

1.0

We did not stay it was discussing. They would not give me a refund

Cigarette burns in all the blankets

Helpful?