Roami at St. Charles

While we loved the room itself, we lost some time of our stay due to not being sent the code to check in. I had to get on the phone with two different agents before finally gaining access to our room. Luckily, we had family nearby to store our luggage and wait it out- but had we come from the airport without people we knew, we would have been standing outside in the heat with all of our luggage waiting to get inside. I did ask that we be compensated the time on the checkout day to makeup for this error, and while we got communication the day before explaining it COULD be a possibility if nobody booked the room, when I contacted the morning of our checkout to see if a booking had happened and if not, if we would be able to stay, I got absolutely zero response about a possible late check out. Definitely a bummer!

They need to work on the key pads there were times

Unfortunately we had issues when we arrived at property as we had not received our codes for entry into property or codes to our unit. It was very stressful as we needed to borrow a phone to contact property (our phone was Australia with data only). Thankful for the gentleman who lent us his phone. Once we contact property manager he gave us the required codes promptly and we could access property and unit. Very stressful situation. Once inside unit it was a very pleasant moment the unit was very welcoming, clean and well maintained. We did enjoy our 2 night stay.

This apartment was extremely nice. The only issue that wasn’t really a big issue was the leak in one bedroom where the ceiling was coming down. Outside of that the floor plan, rooms and beds , bathroom and kitchen and living space were beautiful and comfortable. I wish they had more pots and pans because that is a kitchen that made me want to cook!

Lovely place, inside and out.

Great place to stay if you want to be close to everything

It’s an amazing location! Walkable to many places. I also liked how quiet it was. A couple of things I would like to point out is there are no windows in the bedrooms (I stayed in the 2 bedroom) and also no full length mirror anywhere in the place. I reached out to the point of contact person given in the check in instructions, Hector, and despite me being there for 5 days, I’ve yet to hear back from him. Other than that, I enjoyed my stay and would stay here maybe in a different room that has windows in the room

Construction is the worst part about. Right in front of the building working on the street car lines. Dirty and nowhere to park.

This property is beautiful, comfortable and spacious! I loved everything about it! I will definitely stay again!

I have been coming to New Orleans for over 30 years and I must say that this the best place I have ever stayed in. I was so impressed.