Friary House Serviced Apartments by Roomsbooked - 24Hr Reception

The city center location was 1st class. The flat was very comfortable and well appointed.

The apartment had no coat hooks or towel hooks/rails. So towels had to be kept on the floor when showering.

Pleased with the amount of space in Apartment 104. Recently refurbished, so everything was clean and tidy. Roku tv made finding and viewing a rugby match we wanted to see very easy. Beds were comfortable. George on reception was friendly and explained everything well. Perfect location for our needs.

A lot of stairs and no lift. No mirrors in either of the bedrooms or bathroom. There was NOTHING at all in the bathroom to hang clothes or towels on so everything has to go on the floor. No towel rails, no hooks on the door. Though the bedrooms each have a closet, there were only 2 coat hangers in each one. One of the bedroom doors had very rough edges where it's been planed to fit the frame - potential injury in the making. Kitchen equipment - no baking trays and the cutlery was very old and of cheap quality. Felt a bit like somebody couldn't quite be bothered with final finishes. A pity, because otherwise I'd be giving the property a higher score.

The staff were very friendly and helpful; we had an issue with the heating and they were very responsive in working to get it all fixed. The location is very central and the apartment was very new. It is clean and the kitchen facilities were most appreciated. The apartment is spacious too and so there was no feeling of being cramped.

Being on the main street with only single glazing windows means it is very loud until late into the night at the weekend. Of course, if staying in the centre of town, you can expect noise from people out clubbing or drinking until the early hours - but then double glazing is also expected on a property that is advertised as being new.

Location is good

The rooms bore no resemblance to the photos on the Booking.com site. IMHO this was a clear case of misrepresentation. In addition: our corridor was under renovation and our room was not finished. The tradesmen were still working during the day. The smell of paint was unbearable and dust was everywhere. After a month of corresponding to and fro with the management of RoomsBooked we were told we could get 10% discount on a future booking - although we explained that we were on holidays and would not return to Gloucester.

Great communication from host Easy to enter property Fantastic balcony Great kitchen Very comfortable property

Nothing not to like