The Lavana Ceria Guesthouse Seminyak

The location was good and close to the beach and shops and restaurants

The room we stayed in leaked water so badly that all of my personal belongings got wet including my passport and my iPhone along with other important paperwork, All were completely ruined and I have had to replace all of the above at a cost of many thousand dollars. When I complained to the staff about the problem they were completely unhelpful and rude. They laughed at my wife and I and thought it was not a problem and not worth worrying about saying they didn't know the room leaked. I would recommend that nobody ever stay at this hotel EVER. It's a complete dump and the staff and the owner, and older lady who lives on the property is the rudest person I have ever encountered in my life. I have never been so upset or humiliated and angry in my life by the way we were treated. The booking was through bookings.com who provide insurance against this sort of thing but these people wouldn't not claim. I have no passport and no phone in a foriegn country due to a room that. is not inhabitable

Good location, good staff, but it’s not very clean

Location and cost

The quiet, the coffee shop in front and it’s walking distance from the beach.

There are lots of ants in the bedroom floor. There’s no table to work inside the room. There’s no kettle to heat water for coffee. Was not informed that room cleaning is only 2x max regardless how long you will be staying in the property ( for me I stayed for 19 days).

The location was ok

The room had a very bad smell the entire time we were there. The bathroom was very dirty with mold everywhere. We had to leave the property at midnight on our final night and find new accommodation as there was multiple cockroaches in the bed. To top it off the leak that had been slowly growing in our room ( even though we alerted the staff to it. Who did nothing) meant as we were leaving I slipped on the floor and hurt my foot. Overall I wouldn’t want my worst enemy to stay a night in that place!

Location and place

No wash basin and no place to hang clothes in the toilet. Some cockroaches in the toilet.

My flight was delayed by 5 hrs meaning that I arrived T the lodgings around 3.30 am.. there were no checkin staff to meet me even though I kept them informed of my delayed flight.. furthermore, I waited at the reception desk for a further 5 hrs as there was nowhere else to go .. I eventually checked into my room just after 9.30 am for the purpose of taking a shower and rest.. there were no toiletries or towels so it is my take on this event that you get what you pay.. sad!

Stay away from this place. it's dirty, and it's almost abandoned like. When I arrived very late at night wanting to have a good sleep, the toilet was completely dirty, no toilet paper available, no towels, and no water coming out of the sink. They offered me to change me to an even worse room.

There was no hanging place in room and either in the washroom, the tv wasn’t working, no soap was there in the bathroom