New Star Inn El Monte, CA - Los Angeles

N/A

I don’t recommend this place We booked this place for 2 nights because it had a pool but when we got there the staff said pool wasn’t available due to to much chlorine. I ask for a nonsmoking room but room still smelled. When I got in the shower there was a bunch of pube hairs in there obviously they don’t clean it right I went to the front desk to go complain and the cleaning lady came and all she did was water it down without giving it a deep clean she used my cups they provide for the room she said she would bring me more but she never did she was on the phone the whole time it seemed more important to her, I couldn’t even shower my daughter and there was tagging in the shower. People upstairs stomping and banging things really hard at 7 in the morning. they don’t give you towels

Clean, affordable!

Can't answer this because I liked everything

Service was poor no towels on the room we have to ask for them. toilet paper limited

The owner was rude