Harper Kupang by ASTON

The room was very nice, bed comfortable, cleaned everyday we where there.

They had no soda’s to buy but that would be my only issue

Perfect location for as a transit night for an early morning flight

The staff were incredibly. polite and helpful and keen to make sure our stay was a good one. Our room was spacious and everything we needed with large comfortable bed .When we found the safe was broken, they replaced it very quickly. There is a filtered water on every level which is great. The gym is well equipped with a nice pool besides it. The breakfast was plentiful with a good range of food to choose from. The location is what I expected - not a lot around there, but on the higher levels of the hotel, there are views out to sea.

There is no phone but a google tablet in each room. There are no instructions how to use it - including how to contact reception via the tablet. There are no instructions how to use/reset the safe. There are no instructions how to work the TV or air con. These are really needed and vital in any hotel. We arrived late one night and stayed that night and the following. We did not need our room cleaned etc. There is no sign to hang on the door saying 'do not disturb'. We had to go and find the cleaner to tell them not to bother with our room. By the pool there are some towels for guests. But they ran out quickly and the pool/gym attendant was not there for several hours. We were told to check in the beauty salon - again no one there. Staff were very lacking around that area - which is pretty important considering how much both the pool and gym were in use. This was over a matter of hours. The hotel advertises it has a bar but only beer is available. And it isn't really a bar. Just a beer in the restaurant. That's fine, just misleading. Despite having said all this, I would stay there again as it was comfortable and clean.

Very breakfast with many options

Putting hand towels along with the bath towels in the bathroom

Staffs is friendly !

Clean and good breakfast.