Palette Signature Hotel

The location was good, friendly staff

Rooms need a lot of work to do, the ceiling in the bathroom was broken.

For what you pay it’s good value for money. The bed was comfy.

It was very run down. Things were falling apart. We stayed here because we liked the cafe out the front but its no longer there. Best breakfast in Bali. Very sad that they don’t have anything there at all. We went across the road. It was very nice.

Staff are lovely

Good hot water and very cheap!

- We were put in one of the interconnecting rooms and our neighbour was extremely loud every night until 1am, their alarms would go off at 5am, 5:10am, 5:15am maybe to pray. We could hear everything from the room next door, even the sound of them opening a packet of chips. - Bed sheets had stains - Towels had multiple rips, dated and not white anymore - Restaurant, bar was closed our whole stay so the front of the hotel is extremely dark with no lights - Lock was broken (room 312) - Safe is not secured, so not sure what the point is - Staff were very friendly but doesn’t speak much English

Only a 10 to 15min walk to Sanur Board walk

I have stayed here a couple of years ago and it was disappointing to see how run down the place has become since. Both the external of the building and inside the rooms need attention. We booked a Pool View room, the room was tiny, sheets had marks on them, fridge didn't work. Bathroom was dirty and shower fixtures partially broken. We were only given 2 bath towels, no hand towels or face washers. The chair in the room was unsafe due to loose legs, the drawer in the desk had cigarette ash, the pool was green. The fridge was barely cold and when asked about it we were told all the fridges in the rooms aren't working. We felt dirty just being in the room so checked out early and stayed elsewhere which was much nicer and cleaner.

The staff

Our room was messy, our aircon didn't work. It was extremely hot.