Bien Nho Homestay & Spa Phu Quoc

We had a wonderful time at this hotel 🫶 Owner was very nice and helpful, helped us to arrange everything we needed! The view from the room is incredible ! Rooms are well equipped (even Netflix!) Location is very good! Thank you so much for everything 🙌🫶

The only improvement I would suggest would be to seal the drapes so no light would wake the guest up early morning 🫠 Massage was ok. We’ve had better. But they offer a discount for the hotel guests which is very nice. Overall a great experience! Thank you so much for everything 🙌🫶

Hotel is in great area to shopping and restaurants. Staff is very great and respond very fast to any issues. Beds are a little hard. We had a small situation with ants. The staff corrected the issue. We also had an air conditioning leak. They assigned us a new room and were very apologetic for the issue. Room is above a Massage store. So when leaving elevator you come out right into the massage area.... But area was very close to shops and restaurants. Although service was great. Wouldnt go back and stay again.

The location was good and close to the many shows at Vinwonder. The massages were very good from the very kind staff. The beds were comfortable.

The room smelled like cigarette smoke and the walls were dirty

Location! The male staff were very extra ordinary helpful!

Dust, bed bugs.

No

Pillow toooo smell and dirty and i stay 3night they clean only one time

Nothing

Honestly the entire Grand World felt like a cheap knock off of Venice. The room is tiny for 3 people and was not cleaned once during our stay. We only saw the hotel staff to check us in and take the money. They did not help or offer any advice. The hotel has no breakfast and at Grand World, most restaurants and coffee places don't open till 10:30/11 and the rest in the afternoon, good luck if you are an early bird in finding food. There are no grab vespas nearby. You have to take a car which is very expensive and the locals try to take more from tourists. Phu Quoc was the worst place I had visited in Vietnam and the hotel was far below my expectations. Also upon my check-out I asked the staff to leave at 3 PM instead of 12 PM and she said OK sure! I was surprised upon my checkout that she was asking for more money. The whole place felt like a tourist trap. AVOID

The location is convenient to eat out. Its near China town with plenty of restaurants to choose from. Granworld is near there with a walking distance to the Teddy bear museum and there is a mini cart parking there. The hotel has an elevator. I would like to thank Mr. Bang and his wife for helping us with everything. The spa is so good. 🙂🤩🥰

An electronic card should be used instead of a key for more convenient 😕