Vernals Best Value Inn

Jorge was the best

Very durty and staff was kinda iffy but it was gokd ig

If I could offer a zero star review about this stay, I would. The biggerst complaint I have is the cleanliness. The whole room just gave off the dingy atmosphere of a place that hadn't seen a good enough cleaning in awhile. On the surface it was clean, but when you look closer you notice stains on the bed sheets, walls, and more. All of this wouldn't have been a huge issue until my dog found a dead mouse in our room. We decided to leave and just suffer the late night four hour drive back to SLC. When I talked to the man behind the desk, John is his name I believe, he was all apologetic about the situation, and accepted full responsibility for it when I showed him the pictures. He instructed me to call our booking agency and request a refund, and he would approve it when they called him. Well, we did that and he denied us our refund. He also failed to mention anything about a pet fee and charged my card without discussing the issue with me He then told his boss a string of lies. Starting with telling her he asked me if I had a pet when I checked in and I told him we did not. So he claims that I lied to him, even though no conversation about this took place. He claimed there was no mouse or dead critter in the room when he checked after we left. He also told her that I said my dog had dragged the mouse in, which was not the case. Overall, I am unhappy about this stay and would have rather just slept in my car under a bridge, if Vernal had any bridges that is.

Sketchy!!!!!!Dont let the photos of the lobby fool you. Bedrooms with boarded windows cause of assumed BNE. Our room didn’t have a safety lock where you can crack the door(it was broken off) the room had clearly and obviously recently been broke into as the door frame was missing on the top and split where the privacy door lock sits. Outlets that clearly do not meet the fire code. The rooms in the back are basically in a dark ally just setting you up for being a victim. Just don’t do it! FYI the crime rate in vernal is 3.34X greater than the national average as well!

Overall, it was an average hotel experience and nothing stood out as exceptional or bad. Just needed some maintenance in the room with bulbs needing to be changed, and could use a refresh on the air freshener in the room, but other than those, a basic hotel experience. It met my expectations.

Nasty

The rooms were very clean and Surprisingly a good size for the price

The door doesnt lock at all we didn't feel safe at all

I didn’t even get to stay in this hotel, and it was already one of the worst experiences I’ve had. The moment I walked into the lobby to check in, I was hit with the overpowering smell of cigarette smoke. It was so bad, my eyes started watering immediately. I had to hold my breath just to get through the check-in process. Hoping it was just the lobby, I went to check the room, but it was no better. The same thick, nauseating smoke smell was in the air, and the room felt stuffy and unbearable. I couldn't imagine staying there for even a few minutes, let alone a whole night. When I explained the situation to the front desk and requested a refund, they refused. They insisted there were no issues, despite the obvious problem. I ended up having to leave and book another hotel, losing my money in the process. Overall, this place was a complete disaster—between the suffocating smell of smoke and their lack of concern for guest comfort. Save yourself the headache and find somewhere else to stay.

Was ok place some renovations to update going on. Was clean, minimal breakfast. Desk guy was helpful. Plenty of food around area. Had sufficient supplies. Is connected with super 8 motels.